Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Leo Razzel Viloria's Credentials
- Leo Razzel Viloria's Wallet
- An Introduction to Generative AI
- CGI PH: AI Learning Journey for Beginners
- Artificial Intelligence: Types of Artificial Intelligence
- Fundamentals of AI & ML: Introduction to Artificial Intelligence
- AI in the Workplace
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Key Concepts and the Four Dimensions of Service Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Leadership Insights on Leading Innovation
- Applying Virtual Assistant Technology
- Serving Digital Customers with Omnichannel
- Leading Innovation
- Transforming the Workplace Using Artificial Intelligence
- Exploring Business Process Automation
- Creating Engagement with Virtual Reality
- Implementing a Process Automation Strategy
- Shaping the Customer Experience across Digital and Physical Channels
- Using Robots and RPA in the Workplace
- Getting Started with Machine Learning
- Enhancing the Customer Experience with HCI
- Effective Edge Computing
- Understanding Augmented Reality in Business
- Connecting with the Internet of Things
- Understanding the Digital Customer
- CGI APAC: Customer Experience Journey
- Customer Service: Discovering Customer Needs
- A Difficult Boss Doesn't Have to Be a Difficult Problem
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Resolving Workplace Conflict
- Confronting Workplace Conflict
- Taking Effective and Professional Notes
- How to Manage Difficult Conversations
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- Getting the Details Right: Spelling Basics
- Organizing Your E-mail
- Writing Effective E-mails and Instant Messages
- Rapport Building in Customer Service
- Using the Parts of Speech
- Dealing with Customer Service Incidents and Complaints
- Difficult People: Why They Act That Way and How to Deal with Them
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Editing and Proofreading Business Documents
- Sending E-mails to the Right People
- Improving Your Technical Writing Skills
- Creating Well-constructed Sentences
- Abbreviating, Capitalizing, and Using Numbers
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Fostering a Service Mindset
- Working Well with Others
- Forging Relationships with External Stakeholders
- Building Rapport through Strong Collaboration
- Making Difficult Conversations Meaningful
- Overcoming Barriers to Effective Listening
- Listening to Engage, Empower, and Influence
- Coping in a Toxic Workplace
- Effective Stakeholder Communications for Technology Professionals
- Proven Techniques for Technical Communication
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Capturing the Attention of Senior Executives
- Trust Building through Effective Communication
- The Art and Science of Communication
- Clarity and Conciseness in Business Writing
- Keeping Business Calls Professional
- Writing and Preparing an Effective Speech
- Conquering the Challenges of Public Speaking
- Conveying Your Message without Words
- Expanding Your Communication Skill Set
- Enhancing Communication through Listening
- Harnessing the Power of the Written Word
- Writing with a Professional Mindset
- Leo Razzel Viloria's Transcript
- Leo Razzel Viloria's Wallet
- About Accredible