Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Lindsey Gaudet's Credentials
- Lindsey Gaudet's Wallet
- Making the Most of Making Mistakes
- Professionalism, Accountability, & Ethics
- Customer Service Representative Journey
- Taking Effective and Professional Notes
- Building Trust with Business Ethics
- Learning from Failure and Success
- Skillsoft Support: Using Salesforce Lightning
- Discovering Copilot for Windows 11
- Optimizing communication & information with Copilot for Microsoft 365
- Creating documents efficiently with Copilot for Microsoft 365
- Formatting messages in Teams 2024
- Earning and Offering Trust at Work
- Using Business Etiquette to Increase Your Professionalism
- Taking Responsibility for Your Accountability
- Building a Circle of Connections for Networking Success
- Developing Personal Accountability
- Becoming Your Own Best Coach
- Saving Time by Setting Goals
- Sharpening Your Focus to Stay on Track
- Managing Your Time So It Doesn’t Manage You
- Getting the Details Right: Spelling Basics
- Detail-oriented and Organizational Skills
- Problem Solving: Generating Solutions
- Problem Solving: Choosing and Implementing the Right Solution
- Viewing the Big Picture Strategically
- Assessing Organizational Risks
- Managing Organizational Risks
- Recognizing Organizational Risks
- Get Organized and Stop Procrastinating
- Set Your Workspace Up For Success
- Be Productive by Working Efficiently
- Customer Service: Strengthening Your Service Skills
- Problem Solving: Defining and Stating the Problem
- Conveying Your Message without Words
- Expanding Your Communication Skill Set
- Enhancing Communication through Listening
- Overcoming Barriers to Effective Listening
- Listening to Engage, Empower, and Influence
- Problem Solving
- Leveraging the Power of Analogical Thinking
- Outwitting Your Cognitive Bias
- Using Strategic Thinking to Consider the Big Picture
- Identifying Risks in Your Organization
- Choosing and Using the Best Solution
- Solve Problems Using Systems Thinking in the Workplace
- Reaching Efficient Solutions with Computational Thinking
- Creating & Saving Workbooks in Excel 2019 for Windows
- Defining Alternative Solutions to a Problem
- Getting Started in Excel 2019 for Windows
- Encouraging Innovation and Experimentation with AI
- Leading through the AI Disruption with Empathy
- Leveraging AI as a Team Member
- Fostering a Growth Mindset in the Age of AI
- Leveraging Analytical and Critical Thinking to Implement AI
- Embracing Risk and Learning from Setbacks with AI Projects
- Recognizing Hallucinations, Inaccuracies, and Bias in AI
- Navigating AI Ethical Challenges and Risks
- Establishing AI Guardrails and Governance
- Reimagining the Customer Experience with Generative AI
- Reimagining the Sales Process with Generative AI
- Unlocking Business Solutions with AI-Powered Analytics
- Using AI to Improve the Employee Experience
- Leading in the Age of Generative AI
- Entering data in Excel 365 (2023)
- Generative AI and Its Impact to Everyday Business
- Harnessing the Disruption of Generative AI
- Getting to the Root of a Problem
- Expert Insights on Listening
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Become a Great Listener
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Trust Building through Effective Communication
- The Art and Science of Communication
- Making an Impact with Non-verbal Communication
- Do We Have A Failure to Communicate?
- Communication Skills
- Getting started in Excel 365
- Communicating Effectively with Customers
- Interacting with Customers
- Providing Telephone Customer Service
- Embracing a Customer-obsessed Mentality
- Polishing Your Skills for Excellent Customer Service
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Designing a Customer Service Strategy
- Customer Service: Generating Effective Solutions
- Basics of Customer Service
- Customer Service: Engaging with Customers
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Lindsey Gaudet's Transcript
- Lindsey Gaudet's Wallet
- About Accredible