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- User Authentication
- LORI JENT's Credentials
- LORI JENT's Wallet
- An Introduction to Generative AI
- Customer Service: Becoming a Chat Agent Star
- Building Up Your Emotional Intelligence
- Getting started in Excel 365
- Personal Power and Credibility
- Managing Motivation during Organizational Change
- Improving Your Technical Writing Skills
- Working with Excel Tables in Excel 2019 for Windows
- Active Leadership and the Context for Leadership
- Developing Personal Accountability
- Taking Responsibility for Your Accountability
- Customer Service: Adapting to Your Customers' Cues
- Navigating Other People's Emotions
- Being an Effective Team Member
- How Culture Impacts Communication
- Customer Service: Strengthening Your Service Skills
- Becoming an Effective Cross-functional Team Member
- Innovating with the Customer in Mind
- Working Well with Others
- Rapport Building in Customer Service
- Customer Service: Interpreting Customers’ Service Priorities
- Providing On-site Customer Service
- Providing Effective Internal Customer Service
- Facing Confrontation in Customer Service
- Customer Service: Generating Effective Solutions
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Become a Great Listener
- Listening Even When It's Difficult to Listen
- The Essentials for Anger Management
- LORI JENT's Transcript
- LORI JENT's Wallet
- About Accredible