Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Lou Cellini's Credentials
- Lou Cellini's Wallet
- Customer Success Manager Journey
- Sales & Presentation Skills
- Unleashing Personal and Team Creativity
- Becoming a Continuous Learner
- How to Learn Effectively
- Running Meetings in Better Directions
- Planning Meetings Fit for Purpose
- Keeping Your Skill Set Current in the Digital Economy
- Positioning Powerful Messages to Enable Action
- Developing a Team of Creative Gurus
- Motivating Action with a Compelling and Data-driven Story
- Developing a Growth Mindset
- Verifying and Building on Creative Ideas
- Uncovering and Utilizing Your Talents and Skills
- Self-improvement for Lifelong Success
- Curiosity and Creativity
- Cultivating a Passion for Learning in Yourself and Others
- Communication & Listening Skills
- Preparing Impactful Presentations that Drive Decision Makers to Action
- Become a Great Listener
- How to Manage Difficult Conversations
- Capturing the Attention of Senior Executives
- Planning an Effective Presentation
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- The Discovery Meeting: Starting Off on the Right Foot
- A Customer First Mindset
- Shaping the Customer Experience across Digital and Physical Channels
- Communicating Effectively with Customers
- Interacting with Customers
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Facing Confrontation in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Understanding the Digital Customer
- Generative AI and Its Impact to Everyday Business
- Enhancing the Customer Experience with HCI
- Exploring Customer Journey Mapping
- Achieving Customer-centric Design with User Personas
- Six Sigma Voice of the Customer
- Six Sigma Black Belt: Determining Requirements from the Voice of the Customer
- Embracing a Customer-obsessed Mentality
- Customer Relationships
- Be Liked and Respected in the Workplace
- Polishing Your Skills for Excellent Customer Service
- Rapport Building in Customer Service
- Designing a Customer Service Strategy
- Welcome to the Leadership Development Program
- Customer Service: Engaging with Customers
- Saving Time by Setting Goals
- Prospecting: Panning for Sales Gold
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Lou Cellini's Transcript
- Lou Cellini's Wallet
- About Accredible