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- User Authentication
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- Creating Graphics & Diagrams in Word 2019 for Windows
- Illustrating Documents in Excel 2019 for Windows
- Sharing & Collaborating on a Presentation in PowerPoint 2019 for Windows
- Sharing & Collaborating on a Document in Excel 2019 for Windows
- Creating Forms in Word 2019 for Windows
- Working with Different Chart Styles in Excel 2019 for Windows
- Working with Excel Tables in Excel 2019 for Windows
- Using Find & Replace Tools in Word 2019 for Windows
- Sorting & Filtering Data in Excel 2019 for Windows
- Configuring Options & Settings in Excel 2019 for Windows
- Facing Confrontation in Customer Service
- Rapport Building in Customer Service
- Writing Effective E-mails and Instant Messages
- Planning an Effective Presentation
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- Trust Building through Effective Communication
- Gaining a Positive Perspective on Feedback
- Polishing Your Feedback Skills
- Optimizing Virtual Collaboration
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- Lucimar Basto's Wallet
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