Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Luis Rodriguez Velazquez's Credentials
- Luis Rodriguez Velazquez's Wallet
- Wellbeing Intelligence: A Skill Set for New World of Work, powered by MIT SMR
- Leadership Insights on Coaching
- Leadercamp on-demand: Mastering Influence
- Leadercamp on-demand: Tips and Tricks from the Trenches of Innovation
- Leadercamp on-demand: Becoming Customer-Centric with Design Thinking
- Amplifying Your Executive Presence as a Leader
- Leadercamp on-demand: Tips and Tools for Generative AI Success
- Leading in the Age of AI
- Leadercamp on-demand: Developing Resilience and Well-being Habits
- Effective Team Communication
- Leadercamp on-demand: Mindfulness & Mindset
- Listening to Engage, Empower, and Influence
- Overcoming Barriers to Effective Listening
- Enhancing Communication through Listening
- Building Your Emotional Intelligence as a Leader
- Generative AI and Its Impact to Everyday Business
- Working Well with Others
- Leadership Insights on Leading a Learning Culture
- Leadership Insights on Strategic Thinking
- Recognizing Organizational Risks
- Embrace Delegation as a Skill to Strengthen Remote Teams, powered by MIT SMR
- Building Success through Self-improvement
- Leadercamp on-demand: The Art of Strategy & Planning
- Workplace Diversity, Equity, and Inclusion in Action
- Spark Next Level Leadership
- Expert Insights on Diversity & Inclusion
- Sharpening Your Focus to Stay on Track
- Bridging the Diversity Gap
- Making the Most of an Organizational Change
- Overcoming Your Own Unconscious Biases
- Coaching for Success
- Understanding Unconscious Bias
- Optimizing Virtual Collaboration
- Marketing: The Process and Functions that Build Customer Relationships
- Managing and Supporting Employee Wellness
- Using Strategic Thinking as a Manager
- Becoming an Effective Cross-functional Team Member
- Innovating with the Customer in Mind
- Giving Effective Feedback
- Expert Insights on Working Effectively on a Team
- Accomplishing Goals with Perseverance and Resilience
- Thriving with High-pressure Work
- Leadercamp on-demand: Critical Thinking
- Becoming Authentic, Accountable, and Trustworthy
- The Art of Staying Focused
- How to Learn Effectively
- Expert Insights on Leadership Foundations
- Expert Insights on Strategic Thinking
- Data-driven Leadership
- Providing On-site Customer Service
- Expert Insights on Leading with Vision
- Psychological Safety: Building a Culture of Inclusion and Innovation
- Developing a Mindset of Growth and Learning
- Cultivating Empathy and Connection
- Customer Service: Becoming a Chat Agent Star
- Expert Insights on Setting and Managing Priorities
- Learn How to Touch Type
- Designing a Customer Service Strategy
- Clarity and Conciseness in Business Writing
- Editing and Proofreading Business Documents
- Audience and Purpose in Business Writing
- Expert Insights on Collaboration
- Planning Your Growth as a Leader
- Taking Responsibility for Your Accountability
- Expert Insights on Personal Productivity
- Expert Insights on Managing Fear
- Becoming a Successful Collaborator
- Expert Insights on Leading with Emotional Intelligence
- Leadership Insights on Leading with Agility
- Building Rapport through Strong Collaboration
- Sharing a Vision
- Using Performance Appraisals to Advance Your Career
- Creating Presentations in PowerPoint 2016 for Windows
- Enhancing Presentation Designs in PowerPoint 2019 for Windows
- Be Liked and Respected in the Workplace
- Establishing Self-confidence for Life
- Make The Time You Need: Get Organized
- Using Business Etiquette to Increase Your Professionalism
- Embracing Change at Work
- Dealing with Customer Service Incidents and Complaints
- Developing Personal Accountability
- Leading through Shared Vision
- Delivering Feedback That Encourages Growth
- Expert Insights on Essential Customer Service Skills
- Embracing a Customer-obsessed Mentality
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Become a Great Listener
- Improving Your Memory Skills
- Expanding Your Communication Skill Set
- Horizon Scanning: Identifying Future Opportunities
- Resolving Workplace Conflict
- Customer Service: Strengthening Your Service Skills
- Navigating Other People's Emotions
- Providing Effective Internal Customer Service
- Proven Techniques for Technical Communication
- Promoting a Positive Work Environment
- Gaining a Positive Perspective on Feedback
- Providing Telephone Customer Service
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Controlling Conflict, Stress, and Time in Customer Service
- Developing Emotional Intelligence
- Polishing Your Feedback Skills
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Polishing Your Skills for Excellent Customer Service
- Building Up Your Emotional Intelligence
- Navigating the Workplace with Emotional Intelligence
- Interacting with Customers
- Taking the Lead with Workplace Motivation and Engagement
- Customer Service: Engaging with Customers
- Confronting Workplace Conflict
- Leading through Change
- Administrative Support: Working in Partnership with Your Boss
- Administrative Support: Developing Your Essential Skills
- Facing Confrontation in Customer Service
- Rapport Building in Customer Service
- Negotiating Well and Going for the Close
- Communicating Effectively with Customers
- Customer Service: Adapting to Your Customers' Cues
- Acting with Diplomacy and Tact
- Expert Insights on Continuous Learning
- Harnessing the Power of Pressure: Building Resilience When It Matters Most
- The Transformation Myth: Leading Your Organization into an Uncertain Future
- Smartcuts: Accelerating Innovation, Managing Change, & Thinking Differently
- Adaptive Recovery: Learning to Live and Manage Amidst Challenging Times
- The Creativity Leap: Unleash Curiosity, Improvisation, and Intuition at Work
- The Get Better Mindset
- Expert Insights on Developing as a Leader
- The Necessary Art of Persuasion
- Expert Insights on Innovation
- Leadership Insights on Transitioning from Frontline Manager to Mid-Level Manager
- Leadership Insights on Leading Vision
- Captivate Everyone You Meet and Never Be Forgotten, Overlooked or Interrupted Again
- Managing in a Crisis
- Identifying Risks in Your Organization
- Acting with Diplomacy and Tact
- Become a Great Listener
- Communicating Effectively with Customers
- Controlling Conflict, Stress, and Time in Customer Service
- How Culture Impacts Communication
- Facing Confrontation in Customer Service
- Cultivating Relationships with Your Peers
- Listening Even When it's Difficult to Listen
- Interacting with Customers
- Java SE 11: Introduction to Java SE & the NetBeans IDE
- The Power of Insight: How Self-Awareness Helps Us Succeed at Work and in Life
- Expert Insights on Accountability
- Expert Insights on Managing Yourself
- Managing Pressure and Stress to Optimize Your Performance
- Achieve Productivity in Your Personal Life
- Key Accounting Concepts and Principles
- Forming New Habits
- Expert Insights on Motivating People
- Expert Insights on Influence & Persuasion
- Expert Insights on Unconscious Bias
- Rapport Building in Customer Service
- Luis Rodriguez Velazquez's Transcript
- Luis Rodriguez Velazquez's Wallet
- About Accredible