Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Maha Mamo's Credentials
- Maha Mamo's Wallet
- Creating, Joining & Managing Meetings
- Ethics and Project Management
- Redefining Yourself After Organizational Change
- Expert Insights on Call Center Operations Management
- Facing Confrontation in Customer Service
- Designing a Customer Service Strategy
- Writing Effective<br>E-mails and Instant Messages
- Providing Effective Internal Customer Service
- Microsoft Teams: Getting to know the application
- Providing Telephone Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Expert Insights on Customer Relationships
- Polishing Your Skills for Excellent Customer Service
- Expert Insights on Essential Customer Service Skills
- Dealing with Customer Service Incidents and Complaints
- Interacting with Customers
- Communicating Effectively with Customers
- Controlling Conflict, Stress, and Time in Customer Service
- Take a Deep Breath and Manage Your Stress
- ITIL® Service Operation Processes
- Maha Mamo's Transcript
- Maha Mamo's Wallet
- About Accredible