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- User Authentication
- Manish Kumar's Credentials
- Manish Kumar's Wallet
- Proven Techniques for Technical Communication
- Getting Started in Excel 2019 for Windows
- Using Screenshot Tools in Windows 10 (Fall Creators Update)
- Configuring & Optimizing a System in Windows 10 (Fall Creators Update)
- Getting to know the Office 365 web portal
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- Navigating in a Desktop Environment in Windows 10 (Fall Creators Update)
- Accessing & Managing Files in windows 10 (Fall Creators Update)
- Using Windows 10 (Fall Creators Update)
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Planning & Working on a Software Project in Jira Cloud
- Reporting in Jira Software
- JIRA Administration: Platform Fundamentals
- Creating & Setting Up Projects in Jira Cloud
- Configuring & Managing Boards in Jira Cloud
- Design Thinking for Innovation: Brainstorming and Ideation
- Getting Started with Design Thinking
- Design Thinking for Innovation: Defining Opportunities
- Agile Stakeholder Engagement and Team Development
- Agile Key Exam Concepts
- Agile Project Scheduling and Monitoring
- Agile Project Planning
- Agile Principles and Methodologies
- Manish Kumar's Transcript
- Manish Kumar's Wallet
- About Accredible