Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Manoj Kumar Awasthi's Credentials
- Manoj Kumar Awasthi's Wallet
- The Reality of Being a First-time Manager
- Controlling Conflict, Stress, and Time in Customer Service
- Rapport Building in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Facing Confrontation in Customer Service
- Communicating Effectively with Customers
- Leading by Motivating
- Expert Insights on Continuous Learning
- Interacting with Customers
- Expert Insights on Performance Management & Measurement
- Embracing a Customer-obsessed Mentality
- Polishing Your Skills for Excellent Customer Service
- Creating a Plan for Performance Management
- Taking the Lead with Workplace Motivation and Engagement
- Expert Insights on Motivating People
- Expert Insights on Driving Performance
- Detecting and Dealing with Performance Problems
- Planning an Effective Performance Appraisal
- Designing a Customer Service Strategy
- Expert Insights on Establishing a Learning Culture
- Cultivating a Passion for Learning
- Motivation and Performance
- Sales Manager Journey
- Coaching and Training a Sales Team
- Customer Service and Satisfaction
- Developing a Successful Team
- Handling Team Conflict
- Strategies for Building a Cohesive Team
- Encouraging Team Communication and Collaboration
- Keeping Top Performers Challenged
- Effective Team Communication
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Expert Insights on Coaching
- Managing Employee Development
- Building the Foundation for an Effective Team
- Keeping Your Coachee Committed and Accountable
- Coaching Techniques That Inspire Coachees to Action
- Selling Skills
- Teambuilding and Management
- Agile Principles and Methodologies
- Business Analysis Analytical Techniques
- Business Analysis Activities and Tools
- Expert Insights on Selling Essentials
- The Value Proposition: Getting Your Pitch Right
- Negotiating Well and Going for the Close
- Developing Emotional Intelligence
- Leadership Insights on Leading in the Digital Era
- The Discovery Meeting: Starting Off on the Right Foot
- Turning Objection into Opportunity during a Sales Call
- Saving Time by Setting Goals
- Sharpening Your Focus to Stay on Track
- Achieve Productivity in Your Personal Life
- Prospecting: Panning for Sales Gold
- Embracing the Digital Opportunity
- Navigating the Post-Pandemic Workplace
- Six Sigma and Lean: Foundations and Principles
- Expert Insights on Giving and Receiving Feedback
- Expert Insights on Email Productivity
- Sending E-mails to the Right People
- Writing Effective<br>E-mails and Instant Messages
- Organizing Your<br/>E-mail
- Manoj Kumar Awasthi's Transcript
- Manoj Kumar Awasthi's Wallet
- About Accredible