Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Manuel Bolivar's Credentials
- Manuel Bolivar's Wallet
- Clarity and Conciseness in Business Writing
- Editing and Proofreading Business Documents
- Making Difficult Conversations Meaningful
- Writing with a Professional Mindset
- Sharpening Your Focus to Stay on Track
- Getting the Details Right: Spelling Basics
- Using the Parts of Speech
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Improving Your Technical Writing Skills
- Creating Well-constructed Sentences
- Abbreviating, Capitalizing, and Using Numbers
- Strength under Pressure: Building Perseverance and Resilience
- Building Shared Understanding across Cultural Divides
- Cultivating Digital Dexterity
- Generative AI and Its Impact to Everyday Business
- GenAI Academy: Yellow Belt Level 1
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Become a Great Listener
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Being an Effective Team Member
- Strategies for Building a Cohesive Team
- Dealing with Customer Service Incidents and Complaints
- Effective Team Communication
- Customer Service: Engaging with Customers
- Psychological Safety: Building a Culture of Inclusion and Innovation
- Customer Service: Fostering a Service Mindset
- Power Up: Turning on Your Self-starter Potential
- Contributing as a Virtual Team Member
- Keeping Business Calls Professional
- Conquering the Challenges of Public Speaking
- Workplace Diversity, Equity, and Inclusion in Action
- Developing a Mindset of Growth and Learning
- Developing a Plan to Further Your Career
- Using Communication Strategies to Bridge Cultural Divides
- Managing Motivation during Organizational Change
- Expert Insights on Managing a Crisis
- Formatting, illustrating & reacting to messages in Microsoft Teams 2021
- Creating, joining, and managing meetings in Microsoft Teams 2021
- Exploring and setting up Microsoft Teams 2021
- Creating and managing teams & channels in Microsoft Teams 2021
- Saving Presentations in PowerPoint Microsoft 365
- Navigating in Yammer & using the inbox in Yammer Web 2020
- Formatting Presentations in PowerPoint<br> Microsoft 365
- Saving & formatting documents in Visio Professional 2019
- Exploring the interface in Visio Professional 2019
- Creating Presentations in PowerPoint Microsoft 365
- Inserting & Manipulating Text in PowerPoint Microsoft 365
- Enhancing Presentation Designs in PowerPoint Microsoft 365
- Posting, reacting & managing messages on the feed in Yammer Web 2020
- Creating, finding & organizing files in Microsoft Teams 2021
- Using private messaging & call tools in Microsoft Teams 2021
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Using the Storage Tools in OneDrive for Business 2020
- Organizing Files in OneDrive for Business 2020
- Getting Started in PowerPoint Microsoft 365
- Utilizar herramientas de almacenamiento
- Organizar archivos
- Conectarse y configurar
- Saving Time by Setting Goals
- Aligning Unit Goals and Imperatives
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Synchronize Goals to Optimize Your Team
- The Art of Staying Focused
- Signing in & Setting Up in OneDrive for Business 2020
- Expert Insights on Goal Setting
- Leading Inclusively Leadercamp: Session Replay
- Expert Insights on Managing Across Generations
- Expert Insights on Managing a Culturally Diverse Team
- Leadership Insights on Leading Diversity
- Maintaining a Cohesive Multigenerational Workforce
- Taking Effective and Professional Notes
- Interacting with Customers
- Organizing Your E-mail
- Writing Effective E-mails and Instant Messages
- Sending E-mails to the Right People
- Getting Your Career on the Right Track
- Being an Effective Manager When Times Are Tough
- Communicating with Confidence
- Managing in a Crisis
- The Art and Science of Communication
- How Culture Impacts Communication
- Getting to the Root of a Problem
- Detecting and Dealing with Performance Problems
- Getting Started in Excel 2016 for Windows
- Choosing and Using the Best Solution
- Maximize Your Productivity by Managing Time and Tasks
- How to Manage Difficult Conversations
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Trust Building through Effective Communication
- Make The Time You Need: Get Organized
- Aligning Goals and Priorities To Manage Time
- Defining Alternative Solutions to a Problem
- Using Business Etiquette to Increase Your Professionalism
- Polishing Your Skills for Excellent Customer Service
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Rapport Building in Customer Service
- Manuel Bolivar's Transcript
- Manuel Bolivar's Wallet
- About Accredible