Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Manu Sharma's Credentials
- Manu Sharma's Wallet
- Data and Analytics Technologies at Work
- Agile Project Planning
- Agile Principles and Methodologies
- Release, Service Level, and Availability Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- Expert Insights on Giving and Receiving Feedback
- Confronting Workplace Conflict
- Acting with Diplomacy and Tact
- Building the Foundation for an Effective Team
- Aligning Goals and Priorities To Manage Time
- Coaching Techniques That Inspire Coachees to Action
- Expert Insights on Difficult Conversations
- Communicating Effectively with Customers
- ITIL® 4 Foundation: Introduction
- Network Components
- Cloud Design
- Identifying Risks in Your Organization
- Expert Insights on Strategic Thinking
- Assessing Your Organization's Risks
- Manu Sharma's Transcript
- Manu Sharma's Wallet
- About Accredible