Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Marcelo Sleiman's Credentials
- Marcelo Sleiman's Wallet
- Customer Success Manager Journey
- Keeping Your Skill Set Current in the Digital Economy
- Curiosity and Creativity
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Building Success through Self-improvement
- Developing a Mindset of Growth and Learning
- Fostering a Growth Mindset in the Age of AI
- How to Learn Effectively
- Becoming a Continuous Learner
- Developing a Team of Creative Gurus
- Unleashing Personal and Team Creativity
- Nurturing the Creative Power of Your Team
- Sales & Presentation Skills
- Motivating Action with a Compelling and Data-driven Story
- Running Meetings in Better Directions
- Planning Meetings Fit for Purpose
- Capturing the Attention of Senior Executives
- The Discovery Meeting: Starting Off on the Right Foot
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Preparing Impactful Presentations that Drive Decision Makers to Action
- Presenting Virtually
- Building and Delivering a Great Virtual Presentation
- Communication & Listening Skills
- Enhancing Communication through Listening
- Making Difficult Conversations Meaningful
- Overcoming Barriers to Effective Listening
- Listening to Engage, Empower, and Influence
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Fostering a Service Mindset
- Preparing a Great Virtual Presentation
- Customer Service: Adapting to Your Customers' Cues
- Lenovo AI Foundations
- Interacting with Customers
- A Customer First Mindset
- Shaping the Customer Experience across Digital and Physical Channels
- Understanding the Digital Customer
- Enhancing the Customer Experience with HCI
- Exploring Customer Journey Mapping
- Achieving Customer-centric Design with User Personas
- Six Sigma Voice of the Customer
- Six Sigma Black Belt: Determining Requirements from the Voice of the Customer
- Embracing a Customer-obsessed Mentality
- Customer Relationships
- Be Liked and Respected in the Workplace
- Polishing Your Skills for Excellent Customer Service
- Designing a Customer Service Strategy
- Rapport Building in Customer Service
- Marcelo Sleiman's Transcript
- Marcelo Sleiman's Wallet
- About Accredible