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- Marleny Hernandez hernandez hernandez's Credentials
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- Expert Insights on Leading Teams
- Coaching Techniques That Inspire Coachees to Action
- Conducting an Effective Hiring Interview
- Becoming an Emotionally Intelligent Leader
- Accountable Leadership
- Leading Diversity
- Leading Virtually
- Polishing Your Feedback Skills
- Effective Team Communication
- Managing Motivation during Organizational Change
- Managing Your Time So It Doesn’t Manage You
- Developing Emotional Intelligence
- Aligning Unit Goals and Imperatives
- Using Lean to Improve Flow and Pull
- Getting started in Excel 365
- Customer Service: Discovering Customer Needs
- Embracing a Customer-obsessed Mentality
- Leadership Insights on Leading through Change
- Expert Insights on Customer Relationships
- Communicating Effectively with Customers
- Interacting with Customers
- Strategies for Building a Cohesive Team
- Rapport Building in Customer Service
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Expert Insights on Call Center Operations Management
- Customer Service: Fostering a Service Mindset
- Customer Service: Interpreting Customers’ Service Priorities
- Expert Insights on Leadership Foundations
- Customer Service: Adapting to Your Customers' Cues
- Enhancing Presentation Designs in PowerPoint 2019 for Windows
- Make The Time You Need: Get Organized
- Expert Insights on Time Management
- Be Liked and Respected in the Workplace
- Establishing Self-confidence for Life
- Using Performance Appraisals to Advance Your Career
- Creating Presentations in PowerPoint 2016 for Windows
- Designing a Customer Service Strategy
- Marleny Hernandez hernandez hernandez's Transcript
- Marleny Hernandez hernandez hernandez's Wallet
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