Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Marta Rutar's Credentials
- Marta Rutar's Wallet
- Selecting a Project Management Approach (2021 Update)
- Ethics and Project Management
- Customer Experience Manager Journey
- Project Management Basics
- Strategically Focused Project Management
- Working with Analysts
- Research
- Your Role in Workplace Diversity
- Basic Analytical Methods
- Overcoming Unconscious Bias in the Workplace
- Exploring Project Management, Then and Now (2021 Update)
- Taking Final Steps to Bring a Project to its Close
- Navigating through Changes and Conflicts in Projects
- Managing a Project to Minimize Risk and Maximize Quality
- Effective Edge Computing
- Creating a Project Schedule and Budget
- Embedding Data-driven Decisions into Organizational Culture
- Positive Atmosphere: Establishing a Positive Work Environment
- The Essential Role of the Agile Product Owner
- Exploring Data Visualization
- Defining a Project Scope and Team
- Harnessing the Power of Data Science for Business Growth
- Organizing Business Data with Data Modeling
- Building Agile Capabilities in Your Organization
- Steps to Creativity Series
- Creativity
- Expert Insights on Innovation
- Design Thinking for Innovation: Prototyping and Testing
- Design Thinking for Innovation: Brainstorming and Ideation
- Nurturing the Creative Power of Your Team
- Developing and Supporting an Agile Mindset
- Guiding the Analysis for Effective Data-driven Decision Making
- Design Thinking for Innovation: Defining Opportunities
- Innovating with Lean Product Management
- Product Management: Designing and Running Experiments
- Design Thinking for Innovation: Stakeholder Engagement
- Proven Techniques for Technical Communication
- Communication Skills
- Communicating with Confidence
- Confronting Your Assumptions
- Keeping Business Calls Professional
- Exploring Customer Journey Mapping
- Customer Success and Experience
- Exploring the Relationship between UI and UX Design
- New Project Manager Essentials
- Shaping the Customer Experience across Digital and Physical Channels
- Product Management: Market Research Basics
- Building Innovation Cultures and Leaders
- The Creativity Leap: Unleash Curiosity, Improvisation, and Intuition at Work
- Verifying and Building on Creative Ideas
- Beat Procrastination by Boosting Your Creativity and Drive
- Unleashing Personal and Team Creativity
- Developing a Team of Creative Gurus
- Enhancing the Customer Experience with HCI
- Creating & Opening Notebooks in OneNote Windows 10
- Achieving Customer-centric Design with User Personas
- Customer Service: Strengthening Your Service Skills
- Overcoming Your Own Unconscious Biases
- Creating Effective Social Customer Service
- Customer Service
- How to Get Out of Your Own Way and Achieve Success
- Be Liked and Respected in the Workplace
- The Power of Insight: How Self-Awareness Helps Us Succeed at Work and in Life
- Expert Insights on Personal Branding
- Saving Time by Setting Goals
- Maximize Your Productivity by Managing Time and Tasks
- Make The Time You Need: Get Organized
- Detail-oriented and Organizational Skills
- Customer Service Representative Journey
- Managing Your Time So It Doesn’t Manage You
- Organize Your Physical and Digital Workspace
- Assessing Your Organization's Risks
- Problem Solving
- Responding Effectively to Risks
- Achieve Productivity in Your Personal Life
- Professionalism, Accountability, & Ethics
- Aligning Goals and Priorities To Manage Time
- Getting the Details Right: Spelling Basics
- Developing Your Business Ethics
- The Building Blocks of Building Trust
- Making the Most of Making Mistakes
- Developing a Personal Accountability Framework
- Becoming More Professional through Business Etiquette
- Identifying Risks in Your Organization
- Using Strategic Thinking to Consider the Big Picture
- Becoming Your Own Best Boss
- Controlling Conflict, Stress, and Time in Customer Service
- Leveraging the Power of Analogical Thinking
- Taking Effective and Professional Notes
- Becoming an Accountable Professional
- Building Your Professional Network
- Expert Insights on Critical Thinking
- Outwitting Your Cognitive Bias
- Reaching Efficient Solutions with Computational Thinking
- Solve Problems Using Systems Thinking in the Workplace
- Avoid Procrastination by Getting Organized Instead
- Sharpening Your Focus to Stay on Track
- Forging Ahead with Perseverance and Resilience
- The Art of Staying Focused
- Expert Insights on Giving Feedback
- Developing Emotional Intelligence
- Navigating the Workplace with Emotional Intelligence
- Personal Power and Credibility
- Polishing Your Feedback Skills
- Developing a Growth Mindset
- Forming New Habits
- Taking the Lead with Workplace Motivation and Engagement
- Managing Pressure and Stress to Optimize Your Performance
- Contributing as a Virtual Team Member
- Take a Deep Breath and Manage Your Stress
- Staying Balanced in a Shifting World
- Taking Stock of Your Work/Life Balance
- Choosing and Using the Best Solution
- Defining Alternative Solutions to a Problem
- Getting to the Root of a Problem
- Expert Insights on Listening
- Communication Skills
- Expert Insights on Creative Thinking & Brainstorming
- Expert Insights on Creativity, Problem Solving, and Service
- Expert Insights on Essential Customer Service Skills
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Trust Building through Effective Communication
- The Art and Science of Communication
- Making an Impact with Non-verbal Communication
- Providing Telephone Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- Basics of Customer Service
- Embracing a Customer-obsessed Mentality
- Designing a Customer Service Strategy
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Customer Service: Generating Effective Solutions
- Customer Service: Engaging with Customers
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Dealing with Customer Service Incidents and Complaints
- Polishing Your Skills for Excellent Customer Service
- Become a Great Listener
- Do We Have A Failure to Communicate?
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Facing Confrontation in Customer Service
- Marta Rutar's Transcript
- Marta Rutar's Wallet
- About Accredible