Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Melissa Baudanza's Credentials
- Melissa Baudanza's Wallet
- The Importance of Compliance in Cybersecurity
- The Role of Encryption in Data Security
- Building a Culture of Cybersecurity Awareness
- Providing a Great Customer Experience
- Getting started with Planner (2025)
- Workplace Diversity, Equity, and Inclusion in Action
- Adopting an Inclusion Mindset at Work
- Event, Incident, and Problem Management
- Contributing as a Virtual Team Member
- Building the Foundation for an Effective Team
- Being an Effective Team Member
- Planning an Effective Presentation
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Effective Team Communication
- Becoming an Effective Cross-functional Team Member
- Leading through Change
- Nurturing Your Own Wellbeing as a Leader
- Leveraging AI as a Team Member
- Difficult People: Strategies to Keep Everyone Working Together
- Windows Client: Advanced Windows 10 Settings
- Preparing to Install Windows 10
- Windows Client: Deploying Windows 10
- Windows Client: Configuring Windows 10
- Windows Client: Windows 10 Networking
- Windows Client: Windows Security Management
- Discovering Copilot for Windows 11
- Windows Server 2022: Installation & Configuration
- CompTIA Linux+: Authentication & Authorization
- CompTIA Linux+: Troubleshooting with systemd
- CompTIA Linux+: Solving CPU, Memory, Boot, & Performance Issues
- Saving Time by Setting Goals
- Aligning Goals and Priorities To Manage Time
- Adopting New Leadership Mindsets to Drive DEI
- Activating DEI Culture Shifts
- Taking Effective and Professional Notes
- Become a Great Listener
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Listening to Music & Podcasts on your iPad in iOS 12
- Leadercamp on-demand: Managing Conflict Series on Active Listening
- Embracing a Customer-obsessed Mentality
- Enhancing Communication through Listening
- Overcoming Barriers to Effective Listening
- Listening to Engage, Empower, and Influence
- Power Up: Turning on Your Self-starter Potential
- Difficult People: Why They Act That Way and How to Deal with Them
- Working Well with Others
- Mindfulness as a Path to Wellness
- Exploring the May 2021 Update for Windows 10
- Exploring the Windows 10 May 2020 Update
- Exploring the Windows 10 May 2019 Update
- Exploring the Windows 10 October 2020 Update
- Managing User Accounts in Windows 11
- Windows 11</br>Winter 2023 Update
- Microsoft 365 Spring 2023 Updates
- Microsoft 365 Summer 2023 Update
- Working with the Microsoft 365 Web Portal
- Microsoft 365 Winter 2023 Update
- Windows 11 2024 Winter Update
- Customer Service: Discovering Customer Needs
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Dealing with Customer Service Incidents and Complaints
- Designing a Customer Service Strategy
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Becoming a Chat Agent Star
- Your Role in Workplace Diversity
- Moving from Bias to Inclusion in a DEI Journey
- Navigating the Post-Pandemic Workplace
- Customer Service: Strengthening Your Service Skills
- Customer Service: Fostering a Service Mindset
- Optimizing Your Workplace Well-being
- Promoting a Positive Work Environment
- Windows 11 Desktop Troubleshooting
- Windows 11 Installation Basics
- Windows 11 Installation Options
- Getting Started in Windows 11
- Accessing and managing files in Windows 11
- Organizing & searching for files in Windows 11
- Using the Universal Apps in Windows 11
- Exploring the Productivity tools in Windows 11
- Maintaining Windows 11 Systems
- Discovering & Using your Desktop in macOS Ventura
- Searching for & finding items in macOS Ventura
- Managing windows in</br>macOS Ventura
- Using & Managing Apps in macOS Ventura
- AWS Solutions Architect Associate 2022: Architecture & Tools
- Communicating Effectively with Customers
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Interacting with Customers
- Building Customer Relationships in a Virtual Environment
- Reimagining the Customer Experience with Generative AI
- Reimagining the Sales Process with Generative AI
- Unlocking Business Solutions with AI-Powered Analytics
- Using AI to Improve the Employee Experience
- Reimagining Marketing with Generative AI
- Reimagining Product Management with Generative AI
- Getting Email Right Series
- Handling Team Conflict
- Expert Insights on Leading with Vision
- Windows 10: Active Directory Management
- CompTIA Linux+: Installation & File System Navigation
- Microsoft Azure Fundamentals: Azure Cloud Computing
- Scrum Toolbox: Jira for Scrum
- Python Basics
- Database Fundamentals: Getting Started with SQL
- Creating, Joining & Managing Meetings in Zoom Desktop
- End-User Security: The End-User Perspective
- CompTIA A+ Core 1: Best Practices for Resolving Problems
- Getting started in Excel 365
- Signing in & Setting Up in OneDrive for Business 2020
- Sending and receiving emails in Outlook Microsoft 365
- Managing documents in Word 365
- Using Business Etiquette to Increase Your Professionalism
- Melissa Baudanza's Transcript
- Melissa Baudanza's Wallet
- About Accredible