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- User Authentication
- MELISSA CAYETANO AGUIRRE's Credentials
- MELISSA CAYETANO AGUIRRE's Wallet
- Routing and Wide Area Networks
- TCP, UDP, Support and Management Protocols
- IP Addressing and IPv4 Subnetting
- Wireless LANs
- Ethernet LANs and Switching
- Networking Standards and Connections
- Polishing Your Skills for Excellent Customer Service
- Solve Problems Using Systems Thinking in the Workplace
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Dealing with Customer Service Incidents and Complaints
- Introduction to Networking
- Critical Thinking: Challenging Assumptions
- Customer Service: Discovering Customer Needs
- Interacting with Customers
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- CompTIA Network+: Network Operations
- CompTIA A+ Core 2: Desktop, Server, & Mobile Operating Systems
- CompTIA Linux+: Introduction to Linux & the Command Line
- CompTIA A+ 220-1002: Comparing Common Operating Systems
- Windows 10: Active Directory Management
- CompTIA A+ 220-1001: TCP & UDP ports
- CompTIA A+ 220-1001: Installing Hardware & Display Components
- Cybersecurity Awareness: Information Security Fundamentals
- CompTIA A+ 220-1001: Virtualization
- CompTIA A+ Core 1: Networking Concepts & Configurations
- Windows Administration: System Security & Maintenance
- IT Security Fundamentals
- ITIL® 4 Foundation: Introduction
- ITIL® 4 Foundation: Key Concepts of Service Management
- Signing in & Setting Up
- MELISSA CAYETANO AGUIRRE's Transcript
- MELISSA CAYETANO AGUIRRE's Wallet
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