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- Business Execution: How Things Get Done
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- Engaging and Challenging Your Top Performers
- Customer Service: Discovering Customer Needs
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- Customer Service: Engaging with Customers
- Making the Case for Your Business Project
- Enabling Business Process Improvement
- Organizational Goals and Six Sigma
- Key Elements of Business Execution
- Developing an Effective Business Case
- Customer Service: Generating Effective Solutions
- CAPM®: Project Functions
- CAPM®: Project Management Key Concepts
- Six Sigma and Lean: Foundations and Principles
- MICHAEL POLITO's Transcript
- MICHAEL POLITO's Wallet
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