Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- MICHAEL SINNOCK's Credentials
- MICHAEL SINNOCK's Wallet
- Trust Building through Effective Communication
- Making an Impact with Non-verbal Communication
- Communicating with Confidence
- The Art and Science of Communication
- Conveying Your Message without Words
- Expanding Your Communication Skill Set
- Enhancing Communication through Listening
- Harnessing the Power of the Written Word
- Navigating, Storing & Creating Documents in Google Drive 2020
- Leading with Executive Presence
- Welcome to the Leadership Development Program
- Getting started in Word 365
- How Culture Impacts Communication
- Using Communication Strategies to Bridge Cultural Divides
- Building Shared Understanding across Cultural Divides
- Bridging Differences in Cross-cultural Communication
- Adopting New Leadership Mindsets to Drive DEI
- Activating DEI Culture Shifts
- Advancing DEI with Agility
- Embedding Inclusion into Everyday Experiences
- Reimagining the Employee Experience: DEI from Hire to Retire
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Designing a Customer Service Strategy
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Embracing the Power of Diversity and Inclusion featuring Special Olympics
- Great Leaders Must Be Inclusive featuring Special Olympics
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Engaging with Customers
- Building Customer Relationships in a Virtual Environment
- Customer Service: Fostering a Service Mindset
- MICHAEL SINNOCK's Transcript
- MICHAEL SINNOCK's Wallet
- About Accredible