Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Michael Yeboah's Credentials
- Michael Yeboah's Wallet
- Managing for Operational Excellence
- Data Literacy for Business Professionals
- Turning Objection into Opportunity during a Sales Call
- Negotiating Well and Going for the Close
- The Discovery Meeting: Starting Off on the Right Foot
- Prospecting: Panning for Sales Gold
- The Value Proposition: Getting Your Pitch Right
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Writing Effective E-mails and Instant Messages
- Customer Service: Discovering Customer Needs
- Customer Service: Becoming a Chat Agent Star
- Making an Impact with Non-verbal Communication
- Customer Service: Strengthening Your Service Skills
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Interacting with Customers
- Controlling Conflict, Stress, and Time in Customer Service
- Become a Great Listener
- Communicating Effectively with Customers
- Polishing Your Skills for Excellent Customer Service
- Michael Yeboah's Transcript
- Michael Yeboah's Wallet
- About Accredible