Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Miguel Villa's Credentials
- Miguel Villa's Wallet
- The Essential Role of the Agile Product Owner
- New Project Manager Essentials
- Working with Analysts
- Defining a Project Scope and Team
- Basic Analytical Methods
- Effective Edge Computing
- Embedding Data-driven Decisions into Organizational Culture
- Research
- Exploring Data Visualization
- Innovating with Lean Product Management
- Harnessing the Power of Data Science for Business Growth
- Guiding the Analysis for Effective Data-driven Decision Making
- Organizing Business Data with Data Modeling
- Developing and Supporting an Agile Mindset
- Building Agile Capabilities in Your Organization
- Product Management: Designing and Running Experiments
- Proven Techniques for Technical Communication
- Product Management: Market Research Basics
- Communicating with Confidence
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Become a Great Listener
- Communicating Effectively with Customers
- Do We Have A Failure to Communicate?
- Keeping Business Calls Professional
- Communication Skills
- Trust Building through Effective Communication
- The Art and Science of Communication
- Making an Impact with Non-verbal Communication
- Customer Service: Discovering Customer Needs
- Embracing a Customer-obsessed Mentality
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Expert Insights on Networking & Building Relationships
- Polishing Your Skills for Excellent Customer Service
- Expert Insights on Customer Relationships
- Shaping the Customer Experience across Digital and Physical Channels
- Expert Insights on Essential Customer Service Skills
- Exploring Customer Journey Mapping
- Achieving Customer-centric Design with User Personas
- Expert Insights on Lean UX
- Exploring the Relationship between UI and UX Design
- Creating Effective Social Customer Service
- Facing Confrontation in Customer Service
- Rapport Building in Customer Service
- Designing a Customer Service Strategy
- Customer Success and Experience
- Customer Service
- Customer Service: Fostering a Service Mindset
- Controlling Conflict, Stress, and Time in Customer Service
- Interacting with Customers
- Dealing with Customer Service Incidents and Complaints
- Creating Brands through People and Planning
- Applying Competitive Advantage to Marketing Strategies
- Forging Relationships with External Stakeholders
- Introduction To UI/UX
- Exploring Business Process Automation
- Implementing a Process Automation Strategy
- Enhancing the Customer Experience with HCI
- Miguel Villa's Transcript
- Miguel Villa's Wallet
- About Accredible