Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Mildred Beltran's Credentials
- Mildred Beltran's Wallet
- CGI Annual Tour F2025
- Generative AI and Its Impact to Everyday Business
- Establishing AI Guardrails and Governance
- CGI Annual Tour F2024: Corporate Services (retired October 2023)
- Serving Digital Customers with Omnichannel
- Exploring Business Process Automation
- Implementing a Process Automation Strategy
- Shaping the Customer Experience across Digital and Physical Channels
- Getting Started with Machine Learning
- Enhancing the Customer Experience with HCI
- Understanding the Digital Customer
- Dealing with Customer Service Incidents and Complaints
- Expert Insights on Call Center Operations Management
- Controlling Conflict, Stress, and Time in Customer Service
- Designing a Customer Service Strategy
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Providing On-site Customer Service
- Rapport Building in Customer Service
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Discovering Customer Needs
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- ITIL® 4 Foundation: Introduction
- Communicating with Confidence
- The Art and Science of Communication
- Writing Effective E-mails and Instant Messages
- Using the Parts of Speech
- Using Punctuation Marks
- Improving Your Technical Writing Skills
- Leadership Insights on Leading Innovation
- Leading Innovation
- Becoming an Emotionally Intelligent Leader
- Contributing as a Virtual Team Member
- Introduction to Agile Software Development
- Data Science Statistics: Applied Inferential Statistics
- Inferential Statistics
- Simple Descriptive Statistics
- Developing a Growth Mind-set
- Being an Effective Team Member
- Mildred Beltran's Transcript
- Mildred Beltran's Wallet
- About Accredible