Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Mohamed Afnaz's Credentials
- Mohamed Afnaz's Wallet
- ITIL® 4 Foundation: Introduction
- Product Management: Metrics for Product Managers
- Social Media and Social Selling
- Writing Skills for Public Relations
- Embracing a Customer-obsessed Mentality
- Developing Your Resilience as a Healthcare Professional
- Product Management: An Overview
- Creating Effective Social Customer Service
- Embracing the Digital Opportunity
- Professional in Human Resources: Introduction to PHR® Exam
- Expanding Your Digital Mindset
- Aligning Unit Goals and Imperatives
- Effectively Directing and Delegating as a Manager
- Keeping Top Performers Challenged
- Creating a Plan for Performance Management
- Strategies for the Modern Public Relations Professional
- Gauging Your Organization's High-performing Potential
- Taking Responsibility for Your Accountability
- Recognizing Organizational Risks
- Business Execution: How Things Get Done
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Dealing with Customer Service Incidents and Complaints
- Key Elements of Business Execution
- Designing a Customer Service Strategy
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Synchronize Goals to Optimize Your Team
- Customer Service: Fostering a Service Mindset
- Assessing Your Organization's Potential for High Performance
- Engaging and Challenging Your Top Performers
- Leveraging the Power of Performance Management
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Administrative Support: Interacting Effectively with Colleagues
- Communicating Effectively with Customers
- Interacting with Customers
- Facing Challenges as a First-time Manager
- Uncovering and Utilizing Your Talents and Skills
- Building Customer Relationships in a Virtual Environment
- Optimizing Your Workplace Well-being
- Administrative Support: Developing Your Essential Skills
- Turning Objection into Opportunity during a Sales Call
- Negotiating Well and Going for the Close
- Abbreviating, Capitalizing, and Using Numbers
- (ISC)² & Security Fundamentals
- Creating Forms & Queries in Access 2010 for Windows
- A Difficult Boss Doesn't Have to Be a Difficult Problem
- Expert Insights on Leading Change
- Expert Insights on Adapting to Change
- Advancing Meaningful Diversity In The Workplace: Session Replay
- Defining a Project Scope and Team
- Expert Insights on Innovation
- Expert Insights on Collaboration
- Become a Great Listener
- Capturing the Attention of Senior Executives
- Trust Building through Effective Communication
- Do We Have A Failure to Communicate?
- Expert Insights on Selling Essentials
- Negotiating the Best Solution
- The Power Pivot Add-in in Excel 2013 for Windows
- The First Steps in Negotiating
- Mohamed Afnaz's Transcript
- Mohamed Afnaz's Wallet
- About Accredible