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- User Authentication
- Mohamed Fayaz's Credentials
- Mohamed Fayaz's Wallet
- Scrum Artifacts and Investment Guidelines
- Agile & TDD Best Practices for APIs: Test-driven Development Strategy
- Applying Scrum Development Practices
- Scrum: Creating Effective Product Backlogs
- Scrum: Product Backlog
- Scrum Concepts & the Product Owner
- Scrum Product: Defining the Why & How of the Product
- Testing Approaches
- Secure Agile Programming: Testing
- Techniques & Tools
- Product Development Practices
- Business Analysis for Project Management: Practices for Later Project Stages
- Skills for Project Analysts: Negotiation Skills
- Scrum: Product Development Framework
- Risk Management: Project Risk Assessment
- Project Management Needs vs. Expectations
- Stakeholder Communication: Software Projects & Stakeholder Communication
- Managing and Engaging Stakeholders
- Transition to Scrum: Agile Foundation to Scrum
- Lean in Scrum: Lean Development Practices
- Agile Methodologies
- Project Evaluation: Defining Success Metrics
- Scrum Master: Scrum for the Team
- Scrum Team Velocity: Exploring Team Velocity
- Decision Making for Software Project Managers
- Agile Foundations: Fundamentals
- Agile Foundations: Scrum Methodology
- Transitioning to Scrum
- Architectural Artifacts & the Enterprise Continuum
- Expert Insights on Email Productivity
- Expert Insights on Listening
- Expert Insights on Diversity & Inclusion
- Expert Insights on Organizational Culture
- Understanding Unconscious Bias
- Expert Insights on Communication Essentials
- Overcoming Your Own Unconscious Biases
- Expert Insights on Unconscious Bias
- Polishing Your Skills for Excellent Customer Service
- Expert Insights on Customer Relationships
- Choosing the Right Interpersonal Communication Method to Make Your Point
- How to Manage Difficult Conversations
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Trust Building through Effective Communication
- Getting the Details Right: Spelling Basics
- The Art and Science of Communication
- How Culture Impacts Communication
- Organizing Your E-mail
- Audience and Purpose in Business Writing
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Writing Effective E-mails and Instant Messages
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Clarity and Conciseness in Business Writing
- Do We Have A Failure to Communicate?
- Using the Parts of Speech
- Dealing with Customer Service Incidents and Complaints
- Using Communication Strategies to Bridge Cultural Divides
- Keeping Business Calls Professional
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Editing and Proofreading Business Documents
- Sending E-mails to the Right People
- Writing and Preparing an Effective Speech
- Abbreviating, Capitalizing, and Using Numbers
- Overcoming Unconscious Bias in the Workplace
- Interacting with Customers
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- The Service Value Chain and General Management Practices
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Key Concepts and the Four Dimensions of Service Management
- Application Security Awareness & Validation
- Azure Fundamentals Bootcamp: Session 4 Replay
- Azure Fundamentals Bootcamp: Session 1 Replay
- Azure Fundamentals Bootcamp: Session 2 Replay
- Azure Fundamentals Bootcamp: Session 3 Replay
- Administering Microsoft Teams Bootcamp: Session 1 Replay
- Administering Microsoft Teams Bootcamp: Session 2 Replay
- Administering Microsoft Teams Bootcamp: Session 3 Replay
- Design Thinking for Innovation: Brainstorming and Ideation
- Value-driven Delivery: Delivering Value in Agile Projects
- Agile Hybrid Approaches
- Business Orientation: Strategic Organizational Goals
- Business Strategy: Managing Organizational Value
- Advanced Scrum for Project Management
- Project Management: Scrum Framework for Software Development
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- Agile Software Development: Agile Project Management Techniques
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Agile Software Development: Agile Development Life Cycle
- Agile Project Scheduling and Monitoring
- Agile Project Planning
- Agile Stakeholder Engagement and Team Development
- Agile Principles and Methodologies
- ITIL® 4 Foundation: The Service Value Chain
- ITIL® 4 Foundation: The Service Value System
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: General Management Practices
- ITIL® 4 Foundation: Key Concepts
- ITIL® 4 Foundation: Introduction
- ITIL® 4 Foundation: Service Management Practices (Part 2)
- ITIL® 4 Foundation: The Guiding Principles
- ITIL® 4 Foundation: Service Management Practices (Part 1)
- Establishing Effective Virtual Teams
- Mohamed Fayaz's Transcript
- Mohamed Fayaz's Wallet
- About Accredible