Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Mohanasundaram Chellaiah's Credentials
- Mohanasundaram Chellaiah's Wallet
- Reimagining the Customer Experience with Generative AI
- Reimagining the Sales Process with Generative AI
- Generative AI and Its Impact to Everyday Business
- Harnessing the Disruption of Generative AI
- The Service Value Chain and General Management Practices
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Key Concepts and the Four Dimensions of Service Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- Event, Incident, and Problem Management
- Leading in the Age of Generative AI
- Encouraging Innovation and Experimentation with AI
- Generative AI on AWS: Getting Started
- PRINCE2® Project Management Overview (2017 Update)
- Establishing AI Guardrails and Governance
- Leading through the AI Disruption with Empathy
- Customer Service: Interpreting Customers’ Service Priorities
- Polishing Your Skills for Excellent Customer Service
- Managing with a Cost-control Mindset
- Aligning Unit Goals and Imperatives
- Aligning Goals and Priorities To Manage Time
- Strategically Focused Project Management
- Service Integration & Orchestration
- Interacting with Customers
- Gaining a Positive Perspective on Feedback
- Polishing Your Feedback Skills
- Delivering Feedback That Encourages Growth
- Receiving Feedback with an Open Mind
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Encouraging Team Communication and Collaboration
- Resolving Workplace Conflict
- Building the Foundation for an Effective Team
- Trust Building through Effective Communication
- Developing a Successful Team
- Handling Team Conflict
- Strategies for Managing Technical Teams
- Choosing the Right Interpersonal Communication Method to Make Your Point
- How to Manage Difficult Conversations
- The Art and Science of Communication
- Facing the Management Challenges of Difficult Behavior and Diverse Teams
- Strategies for Building a Cohesive Team
- Coaching Techniques That Inspire Coachees to Action
- Navigating Challenging Situations with Diplomacy and Tact
- Keeping Your Coachee Committed and Accountable
- Being a Responsible Corporate Digital Citizen
- Acting with Diplomacy and Tact
- Earning and Offering Trust at Work
- Building Trust with Business Ethics
- Using Strategic Thinking to Consider the Big Picture
- Identifying Risks in Your Organization
- Managing a Project to Minimize Risk and Maximize Quality
- Project Evaluation: Defining Success Metrics
- Key Elements of Business Execution
- Business Analysis Activities and Tools
- Preparing and Implementing a Business Plan
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Agile Principles and Methodologies
- Mohanasundaram Chellaiah's Transcript
- Mohanasundaram Chellaiah's Wallet
- About Accredible