Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Mohd Faheem Shaikh's Credentials
- Mohd Faheem Shaikh's Wallet
- Using messaging</br>& call tools</br>in Teams 2023
- Embracing a Customer-obsessed Mentality
- Managing in a Crisis
- The First Steps in Negotiating
- Strategies for the Modern Public Relations Professional
- Basics of Customer Service
- Creating Effective Social Customer Service
- Facing Confrontation in Customer Service
- Writing Skills for Public Relations
- ITIL® 4 Foundation: Key Concepts of Service Management
- Ethical Standards and PMI® Core Values
- Using Mouse, Touch, & Keyboard Input
- Customer Service: Strengthening Your Service Skills
- Release, Service Level, and Availability Management
- Adopting New Leadership Mindsets to Drive DEI
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Generating Effective Solutions
- Problem Solving: Defining and Stating the Problem
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Interacting with Customers
- Customer Service: Engaging with Customers
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Fostering a Service Mindset
- Problem Solving: Generating Solutions
- Problem Solving: Choosing and Implementing the Right Solution
- Mohd Faheem Shaikh's Transcript
- Mohd Faheem Shaikh's Wallet
- About Accredible