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- Release, Service Level, and Availability Management
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
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- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Google Associate Cloud Engineer: Google Cloud Platform Ecosystem
- Expert Insights on Communication Essentials
- Trust Building through Effective Communication
- Agile Stakeholder Engagement and Team Development
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- CISSP 2021: Business Continuity Planning
- How Culture Impacts Communication
- Using Communication Strategies to Bridge Cultural Divides
- Mohit Kumar's Transcript
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