Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Monesh Madavi's Credentials
- Monesh Madavi's Wallet
- Azure AI Fundamentals: Machine Learning with Azure Services
- Microsoft Azure: Getting Started
- Azure AI Fundamentals: Artificial Intelligence & Machine Learning
- Desktop Virtualization Planning with VMware
- Agile Methodologies
- Agile & TDD Best Practices for APIs: Test-driven Development Strategy
- Testing Approaches
- Secure Agile Programming: Testing
- Techniques & Tools
- Business Analysis for Project Management: Practices for Later Project Stages
- Skills for Project Analysts: Negotiation Skills
- Risk Management: Project Risk Assessment
- Project Evaluation: Defining Success Metrics
- Project Management Needs vs. Expectations
- Stakeholder Communication: Software Projects & Stakeholder Communication
- Managing and Engaging Stakeholders
- Decision Making for Software Project Managers
- Scrum Product: Defining the Why & How of the Product
- Scrum Artifacts and Investment Guidelines
- Scrum: Creating Effective Product Backlogs
- Scrum: Product Backlog
- Product Development Practices
- Applying Scrum Development Practices
- Scrum: Product Development Framework
- Agile Foundations: Scrum Methodology
- Agile Foundations: Fundamentals
- Lean in Scrum: Lean Development Practices
- Scrum Team Velocity: Exploring Team Velocity
- Scrum Sprint: Review
- Scrum Sprint: Retrospective
- Transitioning to Scrum
- Transition to Scrum: Agile Foundation to Scrum
- SCRUM Meetings: On-target Daily Meetings
- SCRUM Meetings
- Scrum Master: Sprint Goals & Planning
- Scrum Concepts & the Product Owner
- Scrum Master: Scrum for the Team
- Microsoft 365 Fundamentals: Microsoft 365 Purchasing & Support
- Microsoft 365 Fundamentals: Microsoft 365 Pricing and Support
- Microsoft 365 Fundamentals: Protecting Your Information
- Microsoft 365 Fundamentals: Azure AD & Access Management
- Microsoft 365 Fundamentals: Mobile Management & Security and Compliance
- Microsoft 365 Fundamentals: Office 365 & Collaboration
- Microsoft 365 Fundamentals: Skype for Business, Teams, & Collaboration
- Microsoft 365 Fundamentals: Microsoft 365, Exchange, & SharePoint
- Microsoft 365 Fundamentals: Cloud Benefits & Considerations
- Microsoft 365 Fundamentals: Windows 10 Enterprise
- Microsoft 365 Fundamentals: Windows 10 & Admin Center
- Microsoft 365 Fundamentals: Windows 10, Autopilot, & Azure
- Microsoft 365 Fundamentals: Deployment Planning, Azure, & Updates
- Microsoft 365 Fundamentals: Cloud Services & Principles
- Advanced Scrum for Project Management
- Agile Software Development: Agile Development Life Cycle
- Value-driven Delivery: Delivering Value in Agile Projects
- Business Strategy: Managing Organizational Value
- Business Orientation: Strategic Organizational Goals
- Agile Hybrid Approaches
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- Project Management: Scrum Framework for Software Development
- Agile Software Development: Agile Project Management Techniques
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Agile Project Planning
- Agile Project Scheduling and Monitoring
- Agile Stakeholder Engagement and Team Development
- Agile Principles and Methodologies
- Understanding Unconscious Bias
- Overcoming Your Own Unconscious Biases
- Using the Parts of Speech
- Overcoming Unconscious Bias in the Workplace
- How Culture Impacts Communication
- Using Communication Strategies to Bridge Cultural Divides
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Trust Building through Effective Communication
- The Art and Science of Communication
- Do We Have A Failure to Communicate?
- Keeping Business Calls Professional
- Writing and Preparing an Effective Speech
- Abbreviating, Capitalizing, and Using Numbers
- Getting the Details Right: Spelling Basics
- Audience and Purpose in Business Writing
- Clarity and Conciseness in Business Writing
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Editing and Proofreading Business Documents
- Polishing Your Skills for Excellent Customer Service
- How to Manage Difficult Conversations
- Controlling Conflict, Stress, and Time in Customer Service
- Organizing Your E-mail
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Writing Effective E-mails and Instant Messages
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Dealing with Customer Service Incidents and Complaints
- Sending E-mails to the Right People
- Communicating Effectively with Customers
- Interacting with Customers
- Release, Service Level, and Availability Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Key Concepts and the Four Dimensions of Service Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Monesh Madavi's Transcript
- Monesh Madavi's Wallet
- About Accredible