Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Monica Strange's Credentials
- Monica Strange's Wallet
- Conquering the Challenges of Public Speaking
- Writing Skills for Public Relations
- Strategies for the Modern Public Relations Professional
- Preparing and Implementing a Business Plan
- Embracing a Customer-obsessed Mentality
- How to Manage Difficult Conversations
- Communicating Effectively with Customers
- Interacting with Customers
- Listening Even When It's Difficult to Listen
- Facing Confrontation in Customer Service
- Planning an Effective Presentation
- Building Your Presentation
- Becoming a Successful Collaborator
- Forging Ahead with Perseverance and Resilience
- Thriving with High-pressure Work
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Interpreting Customers’ Service Priorities
- Monica Strange's Transcript
- Monica Strange's Wallet
- About Accredible