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- Jenkins: Testing & Continuous Integration
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- Google Cloud Architect: CLI Cloud Resource Management
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- Developing an AI/ML Data Strategy: The Data Analytics Maturity Model
- Agile Software Development: Agile Project Management Techniques
- Agile Software Development: Agile Development Life Cycle
- Customer Service: Generating Effective Solutions
- Customer Service: Fostering a Service Mindset
- Release, Service Level, and Availability Management
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Windows 11 Installation Basics
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Agile Project Planning
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- ITIL® 4 Foundation: Service Management Practices (Part 2)
- ITIL® 4 Foundation: Service Management Practices (Part 1)
- ITIL® 4 Foundation: The Guiding Principles
- ITIL® 4 Foundation: General Management Practices
- ITIL® 4 Foundation: The Service Value Chain
- ITIL® 4 Foundation: The Service Value System
- ITIL® 4 Foundation: Key Concepts
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
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