Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Nathanielle Catalan's Credentials
- Nathanielle Catalan's Wallet
- Customizing text & number formats in Excel 365
- Leadercamp on-demand: Uncover Your Success Patterns
- Big Data Concepts: Getting to Know Big Data
- Trust Building through Effective Communication
- Writing Effective E-mails and Instant Messages
- Communication Unit
- Unlocking Your Own Creative Genius
- Nurturing the Creative Power of Your Team
- CGI Annual Tour F2025
- Leveraging the Power of Analogical Thinking
- Sharpening Your Focus to Stay on Track
- Remaining Tactful and Diplomatic under Pressure
- Contributing as a Virtual Team Member
- Gaining a Positive Perspective on Feedback
- Building a Circle of Connections for Networking Success
- Creating a Solid Support Base through Peer Relationships
- Building a Win-win Relationship with Your Manager
- Taking Responsibility for Your Accountability
- Be Liked and Respected in the Workplace
- CompTIA IT Fundamentals: Networking & Wireless Technologies
- CompTIA IT Fundamentals: Computer Devices & Components
- Embracing Agile at Scale
- Preparing Impactful Presentations that Drive Decision Makers to Action
- Embracing the Power of Diversity and Inclusion featuring Special Olympics
- Understanding Implicit Biases
- Understanding Unconscious Bias
- Overcoming Your Own Unconscious Biases
- Overcoming Unconscious Bias in the Workplace
- Adopting New Leadership Mindsets to Drive DEI
- Release, Service Level, and Availability Management
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- The Service Value Chain and General Management Practices
- The Guiding Principles of the Service Value System and Continual Improvement Model
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Key Concepts and the Four Dimensions of Service Management
- Using Lean to Perfect Organizational Processes
- Enabling Business Process Improvement
- Managing for Operational Excellence
- Applying Value Stream Mapping in Lean Business
- Using Lean to Reduce Waste and Streamline Value Flow
- Using Lean to Improve Flow and Pull
- CompTIA IT Fundamentals: Data, CPUs, & Troubleshooting
- CompTIA IT Fundamentals: Basic IT Concepts
- CompTIA IT Fundamentals: Software Concepts
- Generative AI and Its Impact to Everyday Business
- Establishing AI Guardrails and Governance
- CGI Annual Tour F2024: Corporate Services (retired October 2023)
- Influencing and Persuading Others
- Leadercamp on-demand: Women's Career Development Amidst the Pink Pandemic
- Overcoming Burnout in the (Nearly) Post-Pandemic Workplace: Session Replay
- Administrative Support: Working in Partnership with Your Boss
- Administrative Support: Interacting Effectively with Colleagues
- Administrative Support: A Positive Professional Image
- Taking Effective and Professional Notes
- Leadercamp on-demand: Setting Professional Boundaries
- Unleashing Personal and Team Creativity
- How to be successful in your Digital Transformation: Practical Tips and Advice: Session Replay
- Verifying and Building on Creative Ideas
- Leadercamp on-demand: Energy Management
- Administrative Support: Developing Your Essential Skills
- Serving Digital Customers with Omnichannel
- Shaping the Customer Experience across Digital and Physical Channels
- Understanding the Digital Customer
- CGI APAC: Customer Experience Journey
- Applying Virtual Assistant Technology
- Transforming the Workplace Using Artificial Intelligence
- Creating Engagement with Virtual Reality
- Implementing a Process Automation Strategy
- Using Robots and RPA in the Workplace
- Getting Started with Machine Learning
- Effective Edge Computing
- Understanding Augmented Reality in Business
- Connecting with the Internet of Things
- Enhancing the Customer Experience with HCI
- Controlling Conflict, Stress, and Time in Customer Service
- Facing Confrontation in Customer Service
- Providing Effective Internal Customer Service
- Dealing with Customer Service Incidents and Complaints
- Designing a Customer Service Strategy
- Providing Telephone Customer Service
- Providing On-site Customer Service
- Expert Insights on Call Center Operations Management
- Customer Service: Strengthening Your Service Skills
- Customer Service: Becoming a Chat Agent Star
- Maximize Your Productivity by Managing Time and Tasks
- Avoid Procrastination by Getting Organized Instead
- Organize Your Physical and Digital Workspace
- Achieve Productivity in Your Personal Life
- Beat Procrastination by Boosting Your Creativity and Drive
- Procrastination: Admitting it is the First Step
- How to Get Out of Your Own Way and Achieve Success
- Becoming a DEI Ally and Agent for Change
- Workplace Diversity, Equity, and Inclusion in Action
- Adopting an Inclusion Mindset at Work
- Moving from Bias to Inclusion in a DEI Journey
- Recognizing and Addressing Micro-behaviors in the Workplace
- The Building Blocks of Building Trust
- CGI APAC: Diversity, Equity, and Inclusion
- Adding & arranging data in Excel 365
- Working with tables in Excel 365
- Getting started with charts in Excel 365
- Formatting cells and ranges in Excel 365
- Customizing charts in Excel 365
- CGI PH GBS: Junior Consultant Journey
- Working with Document Libraries in SharePoint Online
- Creating a Team Site in SharePoint Online
- Signing in & Setting Up in SharePoint Online
- JIRA Administration: Platform Fundamentals
- Audience and Purpose in Business Writing
- Planning an Effective Presentation
- Clarity and Conciseness in Business Writing
- Keeping Business Calls Professional
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- Writing and Preparing an Effective Speech
- Improving Your Technical Writing Skills
- Conquering the Challenges of Public Speaking
- IT Infrastructure Automation: Getting Started
- IT Infrastructure Automation: Automated Monitoring
- Exploring Business Process Automation
- Uncertainty
- Adversarial Problems
- Introducing Natural Language Processing
- Reinforcement Learning
- Leadership Insights on Leading Innovation
- Constraint Satisfaction Problems
- Leading Innovation
- Search Problems
- Comprehending Financials: A Guide to Financial Statements
- Preparing Financial Statements and Closing Accounts
- Customer Service: Discovering Customer Needs
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Fostering a Service Mindset
- Communicating Effectively with Customers
- Rapport Building in Customer Service
- Managing a Project to Minimize Risk and Maximize Quality
- Developing Your Critical Thinking and Cognitive Flexibility
- Solve Problems Using Systems Thinking in the Workplace
- Developing a Growth Mindset
- Navigating the Workplace with Emotional Intelligence
- Using macros in Excel 365
- Creating and editing macros in Excel 365
- Performing data analysis and forecasting in Excel 365
- Manipulating PivotTable data in Excel 365
- Troubleshooting common issues in Excel 365
- PL-300: Preparing Data for Visualizations in Power BI
- Solving</br>data problems</br>in Excel 365
- Creating advanced charts in Excel 365
- Performing data calculations using formulas in Excel 365
- Ten common tools in Excel 365
- Managing macros in Excel 365
- PL-300: Loading & Transforming Data in Power BI
- PL-300: Power BI for Data Analysis
- Nathanielle Catalan's Transcript
- Nathanielle Catalan's Wallet
- About Accredible