Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Neelendra Singh's Credentials
- Neelendra Singh's Wallet
- Leading across Cultures
- Taking Effective and Professional Notes
- Using Business Etiquette to Increase Your Professionalism
- Receiving Feedback with an Open Mind
- Conveying Your Message without Words
- Making Difficult Conversations Meaningful
- Overcoming Barriers to Effective Listening
- Unlocking the Power of Upward Delegation
- Writing with a Professional Mindset
- Customer Service: Discovering Customer Needs
- Embracing a Customer-obsessed Mentality
- Running Meetings in Better Directions
- Planning Meetings Fit for Purpose
- Shaping the Customer Experience across Digital and Physical Channels
- Contributing as a Virtual Team Member
- Exploring Customer Journey Mapping
- Keeping Business Calls Professional
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Becoming a Chat Agent Star
- Optimizing Virtual Collaboration
- Building Customer Relationships in a Virtual Environment
- Presenting Virtually
- Creating & managing meetings in Teams 2023
- Collaborating in meetings in Teams 2023
- The Service Value Chain and General Management Practices
- Release, Service Level, and Availability Management
- Developing Personal Accountability
- Taking Responsibility for Your Accountability
- Making the Most of Making Mistakes
- Becoming Your Own Best Coach
- Organizing Your E-mail
- Audience and Purpose in Business Writing
- Writing Effective E-mails and Instant Messages
- Clarity and Conciseness in Business Writing
- Using the Parts of Speech
- Using Punctuation Marks
- Editing and Proofreading Business Documents
- Sending E-mails to the Right People
- Improving Your Technical Writing Skills
- Creating Well-constructed Sentences
- Abbreviating, Capitalizing, and Using Numbers
- Understanding Unconscious Bias
- Workplace Diversity, Equity, and Inclusion in Action
- Moving from Bias to Inclusion in a DEI Journey
- Customer Service: Adapting to Your Customers' Cues
- Positive Atmosphere: Establishing a Positive Work Environment
- Be Liked and Respected in the Workplace
- Trust Building through Effective Communication
- How Culture Impacts Communication
- Providing Effective Internal Customer Service
- Making an Impact with Non-verbal Communication
- Do We Have A Failure to Communicate?
- Positive Atmosphere: Establishing an Engaged Workforce
- Conquering the Challenges of Public Speaking
- Earning and Offering Trust at Work
- Building Shared Understanding across Cultural Divides
- Bridging Differences in Cross-cultural Communication
- Expanding Your Communication Skill Set
- Enhancing Communication through Listening
- Promoting a Positive Work Environment
- Bridging the Diversity Gap
- Using Communication Strategies to Bridge Cultural Divides
- Applying Scrum Development Practices
- Scrum: Creating Effective Product Backlogs
- Scrum: Product Backlog
- Scrum Concepts & the Product Owner
- Scrum: Product Development Framework
- Scrum Product: Defining the Why & How of the Product
- Scrum Artifacts and Investment Guidelines
- Product Development Practices
- Agile & TDD Best Practices for APIs: Test-driven Development Strategy
- Agile Foundations: Scrum Methodology
- Risk Management: Project Risk Assessment
- Transition to Scrum: Agile Foundation to Scrum
- Testing Approaches
- Lean in Scrum: Lean Development Practices
- Secure Agile Programming: Testing
- Techniques & Tools
- Agile Methodologies
- Project Evaluation: Defining Success Metrics
- Project Management Needs vs. Expectations
- Scrum Master: Scrum for the Team
- Stakeholder Communication: Software Projects & Stakeholder Communication
- Transitioning to Scrum
- Managing and Engaging Stakeholders
- Business Analysis for Project Management: Practices for Later Project Stages
- Scrum Team Velocity: Exploring Team Velocity
- Skills for Project Analysts: Negotiation Skills
- Decision Making for Software Project Managers
- Agile Foundations: Fundamentals
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Key Concepts and the Four Dimensions of Service Management
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Event, Incident, and Problem Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Business Strategy: Managing Organizational Value
- Advanced Scrum for Project Management
- Agile Hybrid Approaches
- Value-driven Delivery: Delivering Value in Agile Projects
- Business Orientation: Strategic Organizational Goals
- Project Management: Scrum Framework for Software Development
- Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay
- Agile Software Development: Agile Project Management Techniques
- Agile Software Development: Agile Development Life Cycle
- Agile Project Planning
- Agile Project Scheduling and Monitoring
- Agile for Software Development: Lean, Agile, & Scrum Methodologies
- Agile Stakeholder Engagement and Team Development
- Agile Principles and Methodologies
- CCNA 2020: Networking Components
- Neelendra Singh's Transcript
- Neelendra Singh's Wallet
- About Accredible