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- User Authentication
- Nelson eduardo Rojas vargas's Credentials
- Nelson eduardo Rojas vargas's Wallet
- Effective Stakeholder Communications for Technology Professionals
- Proven Techniques for Technical Communication
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Capturing the Attention of Senior Executives
- Trust Building through Effective Communication
- Getting Your Pitch Heard
- The Art and Science of Communication
- Telling a Business Story
- Taking Effective and Professional Notes
- Planning an Effective Presentation
- Building Your Presentation
- Ensuring Successful Presentation Delivery
- Presenting Virtually
- Organizing Your E-mail
- Writing Effective E-mails and Instant Messages
- Keeping Business Calls Professional
- Sending E-mails to the Right People
- Using Punctuation Marks
- Troublesome Words and Phrases: Usage Mistakes in Writing
- Writing and Preparing an Effective Speech
- Improving Your Technical Writing Skills
- Creating Well-constructed Sentences
- Conquering the Challenges of Public Speaking
- Getting the Details Right: Spelling Basics
- Using the Parts of Speech
- Editing and Proofreading Business Documents
- Abbreviating, Capitalizing, and Using Numbers
- Clarity and Conciseness in Business Writing
- Harnessing the Disruption of Generative AI
- Generative AI and Its Impact to Everyday Business
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Engaging with Customers
- Customer Service: Fostering a Service Mindset
- Customer Service: Adapting to Your Customers' Cues
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Event, Incident, and Problem Management
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Key Concepts and the Four Dimensions of Service Management
- Organizing Email in Outlook 2016 for Windows
- Illustrating Email in Outlook 2016 for Windows
- Formatting Email in Outlook 2016 for Windows
- Sending & Receiving Email in Outlook 2016 for Windows
- Setting Up in Outlook 2016 for Windows
- Accessing & Managing Files in macOS Sierra
- Managing User Accounts in macOS Sierra
- Sign-in & Setup in Convo
- Configuring Network & Share Settings
- Cloud Computing Fundamentals: Security
- Cloud Computing Fundamentals: Risk Management
- Cloud Computing Fundamentals: Considerations
- Business Continuity: Cloud Integration
- Cloud Services: Cloud Computing Concepts
- Cloud Computing Fundamentals: Migrating to the Cloud
- Nelson eduardo Rojas vargas's Transcript
- Nelson eduardo Rojas vargas's Wallet
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