Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Nguyen Thao's Credentials
- Nguyen Thao's Wallet
- Creating Presentations in PowerPoint 2016 for Windows
- Enhancing Presentation Designs in PowerPoint 2019 for Windows
- Using Performance Appraisals to Advance Your Career
- Make The Time You Need: Get Organized
- Getting Started
- Establishing Self-confidence for Life
- Be Liked and Respected in the Workplace
- Planning an Effective Presentation
- Telling a Business Story
- Implementing Robotic Process Automation
- Expert Insights on Presentation Skills
- Presentation Mastery Series
- Six Sigma Root Cause Analysis and Waste Elimination
- Lean Tools and FMEA
- Enabling Business Process Improvement
- Using Lean to Reduce Waste and Streamline Value Flow
- Using Lean to Improve Flow and Pull
- Applying Value Stream Mapping in Lean Business
- Managing for Operational Excellence
- Rapport Building in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Providing Telephone Customer Service
- Communicating Effectively with Customers
- Expert Insights on Customer Relationships
- Develop and Manage Resources (PMBOK® Guide Sixth Edition)
- Providing Effective Internal Customer Service
- Using Lean to Perfect Organizational Processes
- Expert Insights on Call Center Operations Management
- Expert Insights on Essential Customer Service Skills
- Polishing Your Skills for Excellent Customer Service
- Difficult People: Why They Act That Way and How to Deal with Them
- Providing On-site Customer Service
- Designing a Customer Service Strategy
- Controlling Conflict, Stress, and Time in Customer Service
- Expert Insights on Time Management
- Navigating Other People's Emotions
- Expert Insights on Emotional Intelligence
- Communicating with Confidence
- Leadership Insights on Mindfulness
- Interacting with Customers
- Embracing a Customer-obsessed Mentality
- Facing Confrontation in Customer Service
- Negotiating Well and Going for the Close
- Aligning Unit Goals and Imperatives
- Nguyen Thao's Transcript
- Nguyen Thao's Wallet
- About Accredible