Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Nicholas Kaunda's Credentials
- Nicholas Kaunda's Wallet
- Customer Relationships
- Job Scheduling
- Boot Process
- Remote Access
- Network Services
- Using the Bash Shell
- Installation
- Network File Systems
- Using grep
- Firewalls
- Logical Volume Management
- Virtualization
- Configuring Gnome
- File Permissions
- Using Linux Shells
- Troubleshooting
- Bash Scripting
- Package Management
- Networking
- User & Group Management
- Logging
- SELinux
- Processes, Services, & Daemons
- Bash Script Programming
- Directory Services
- File Management
- Creating Effective Social Customer Service
- Social Media and Social Selling
- Expanding Your Digital Mindset
- Assessing Digital Challenges and Risks
- Building a Digital Market via Websites and Email
- Embracing the Digital Opportunity
- Customer Service
- Let’s Talk About the PMBOK 7 Replay
- Automating translations with Filmora using Copilot
- Harnessing the Disruption of Generative AI
- Generative AI and Its Impact to Everyday Business
- Building a Strategic Commitment to Sustainability
- Product Management: An Overview
- Sending email in Outlook 365
- Communication Skills
- Customer Service Skills
- Shaping the Customer Experience across Digital and Physical Channels
- Steps to Creativity Series
- Expert Insights on Networking & Building Relationships
- Be Liked and Respected in the Workplace
- Understanding the Digital Customer
- Communicating with Confidence
- Product, Pricing, and Promotion in the Marketing Mix
- Making an Impact with Non-verbal Communication
- Sharpening Your Focus to Stay on Track
- Make The Time You Need: Get Organized
- Saving Time by Setting Goals
- Managing Your Time So It Doesn’t Manage You
- Aligning Goals and Priorities To Manage Time
- Design Thinking for Innovation: Defining Opportunities
- Expanding Your Communication Skill Set
- Using Active Listening in Workplace Situations
- Making the Most of Making Mistakes
- Taking Effective and Professional Notes
- Professionalism, Accountability, & Ethics
- Trust Building through Effective Communication
- Do We Have A Failure to Communicate?
- The Art and Science of Communication
- Embracing a Customer-obsessed Mentality
- Basics of Customer Service
- The People and Planning in Marketing
- The Four Ps: Essential Factors in Marketing
- Polishing Your Skills for Excellent Customer Service
- Customer Service: Engaging with Customers
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Customer Service: Strengthening Your Service Skills
- Building Customer Relationships in a Virtual Environment
- Agile Principles and Methodologies
- Key Accounting Concepts and Principles
- Providing Telephone Customer Service
- Designing a Customer Service Strategy
- Customer Service: Generating Effective Solutions
- Customer Service: Becoming a Chat Agent Star
- Project Management Introduction (PMBOK® Guide Sixth Edition)
- Using the Parts of Speech
- Controlling Conflict, Stress, and Time in Customer Service
- The Strategy Analysis Knowledge Area
- How to Learn Effectively
- Big Data Fundamentals
- The Art of Staying Focused
- CompTIA CASP+: Assessing & Managing Risk
- Leadercamp on-demand: Demystifying the Problem Solving Process
- Six Sigma Black Belt: Fundamentals of Lean and Six Sigma and their Applications
- Six Sigma Black Belt: Strategic Planning and Deployment
- Competitive Marketing Strategies: Analyzing Your Organization
- Learn How to Touch Type
- Interacting with Customers
- Thinking Strategically as a Manager
- Product Management: Understanding and Developing Customers
- Product Management: Building a Product Strategy
- Preparing for Pandemic and Crisis
- Business Execution: How Things Get Done
- Forging Ahead with Perseverance and Resilience
- Expert Insights on Adapting to Change
- Navigating the Post-Pandemic Workplace
- Expert Insights on Resilience & Perseverance
- Developing Personal Accountability
- Taking Responsibility for Your Accountability
- Become a Great Listener
- Knowing When to Take Strategic Risks
- Facing Confrontation in Customer Service
- Ethics and Project Management
- Customer Service: Discovering Customer Needs
- Marketing: The Process and Functions that Build Customer Relationships
- Communicating Effectively with Customers
- The Basics of Marketing
- Expert Insights on Call Center Operations Management
- Customer Service: Fostering a Service Mindset
- Dealing with Customer Service Incidents and Complaints
- Providing Effective Internal Customer Service
- Nicholas Kaunda's Transcript
- Nicholas Kaunda's Wallet
- About Accredible