Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Nilava Kar's Credentials
- Nilava Kar's Wallet
- Java SE 11: Introduction to Java SE & the NetBeans IDE
- Java SE 11: Variables & Operators
- Agile Principles and Methodologies
- Azure Fundamentals: Cloud Computing
- Certified in Cybersecurity (CC): Core Security Principles & Risk Management
- Windows Server 2016 Identity: Active Directory Group Policy Objects
- Cloud Service Models & Benefits and Issues
- Windows Server 2016 Identity: Active Directory Group Policy Preferences
- Getting the Details Right: Spelling Basics
- Writing Effective E-mails and Instant Messages
- Using the Parts of Speech
- Using Punctuation Marks
- Sending E-mails to the Right People
- Creating Well-constructed Sentences
- Polishing Your Skills for Excellent Customer Service
- Expert Insights on Essential Customer Service Skills
- Navigating Your Own Emotions
- Navigating Other People's Emotions
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- The Building Blocks of Building Trust
- Dealing with Customer Service Incidents and Complaints
- Expert Insights on Ethics
- Communicating with Confidence
- Taking Effective and Professional Notes
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Become a Great Listener
- How to Manage Difficult Conversations
- Capturing the Attention of Senior Executives
- Listening Even When It's Difficult to Listen
- Using Active Listening in Workplace Situations
- Trust Building through Effective Communication
- Making an Impact with Non-verbal Communication
- Do We Have A Failure to Communicate?
- Conquering the Challenges of Public Speaking
- How Culture Impacts Communication
- Using Communication Strategies to Bridge Cultural Divides
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Key Concepts
- ITIL® 4 Foundation: General Management Practices
- ITIL® 4 Foundation: The Service Value System
- ITIL® 4 Foundation: Introduction
- ITIL® 4 Foundation: The Service Value Chain
- ITIL® 4 Foundation: Service Management Practices (Part 2)
- ITIL® 4 Foundation: Service Management Practices (Part 1)
- ITIL® 4 Foundation: The Guiding Principles
- Nilava Kar's Transcript
- Nilava Kar's Wallet
- About Accredible