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- The Service Value Chain and General Management Practices
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- The Guiding Principles of the Service Value System and Continual Improvement Model
- CISA 2022: IT Management Frameworks, Regulations, & Standards
- CISA 2022: Auditing, Data Analysis, & Controls
- CISA 2022: Information Systems Auditing
- Key Concepts and the Four Dimensions of Service Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Nitesh Tiwari's Transcript
- Nitesh Tiwari's Wallet
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