Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Nurul Ain Abdul Ghani's Credentials
- Nurul Ain Abdul Ghani's Wallet
- Organizational Goals and Six Sigma
- Six Sigma Cycle-time Reduction and Kaizen Blitz
- Six Sigma Process Control Tools
- Building a Strategic Commitment to Sustainability
- Weighing Risks and Opportunities of Implementing Sustainability Initiatives
- The Effects of Environmental Change on Business
- Thrive at Work: Mind, Body, Emotion, and Relationships
- Using Lean to Perfect Organizational Processes
- Enabling Business Process Improvement
- Managing for Operational Excellence
- Applying Value Stream Mapping in Lean Business
- Using Lean to Reduce Waste and Streamline Value Flow
- Using Lean to Improve Flow and Pull
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Communicating Effectively with Customers
- Interacting with Customers
- Building Customer Relationships in a Virtual Environment
- Developing Your Critical Thinking and Cognitive Flexibility
- Embracing a Customer-obsessed Mentality
- Developing Emotional Intelligence
- Polishing Your Skills for Excellent Customer Service
- Navigating Your Own Emotions
- Navigating Other People's Emotions
- Navigating the Workplace with Emotional Intelligence
- Rapport Building in Customer Service
- The Essentials for Anger Management
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Psychological Safety: Building a Culture of Inclusion and Innovation
- Building Up Your Emotional Intelligence
- Leveraging the Power of Analogical Thinking
- Outwitting Your Cognitive Bias
- Investigating Arguments
- Confronting Your Assumptions
- Reaching Sound Conclusions
- Critical Thinking: Drawing Sound Conclusions
- Critical Thinking: Investigating Arguments
- Critical Thinking: Challenging Assumptions
- Nurul Ain Abdul Ghani's Transcript
- Nurul Ain Abdul Ghani's Wallet
- About Accredible