Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- N V Shreya's Credentials
- N V Shreya's Wallet
- Marketing: The Process and Functions that Build Customer Relationships
- Cultivating Digital Dexterity
- Leadercamp on-demand: Contagious - Why Things Catch On
- Managing Your Corporate Reputation Online
- Assessing Risks in Digital Transformation Initiatives
- The Four Ps: Essential Factors in Marketing
- Understanding Approaches to Social Media Communication
- Reaching Customers Digitally
- Generating Sustainable Value From Social Media, powered by MIT SMR
- Creating Brands through People and Planning
- Key Concepts and the Four Dimensions of Service Management
- Embracing a Customer-obsessed Mentality
- Embracing the Digital Opportunity
- Dealing with Customer Service Incidents and Complaints
- Effective Team Communication
- Providing Effective Internal Customer Service
- Providing Telephone Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Scrum Foundation: Scrum Team & Collaboration
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Strengthening Your Service Skills
- Customer Service: Generating Effective Solutions
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Fostering a Service Mindset
- Customer Service: Adapting to Your Customers' Cues
- Communicating Effectively with Customers
- Interacting with Customers
- Building Customer Relationships in a Virtual Environment
- Customer Service: Engaging with Customers
- Expert Insights on Essential Customer Service Skills
- N V Shreya's Transcript
- N V Shreya's Wallet
- About Accredible