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- Northwestern University 101: Leading with Analytics
- R Regression Methods
- Importing & Exporting Data using R
- R Data Structures
- Data Exploration using R
- Power BI: Data Modeling & Visualization
- Power BI: Data Preparation
- Listening Even When it's Difficult to Listen
- Facing Confrontation in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Rapport Building in Customer Service
- Data Sourcing
- Getting Started with Data Analytics
- Orlando Ocanto's Transcript
- Orlando Ocanto's Wallet
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