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- Oscar Saenz's Wallet
- Saving Time by Setting Goals
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- Communicating Effectively with Customers
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Expert Insights on Selling Essentials
- The Discovery Meeting: Starting Off on the Right Foot
- Turning Objection into Opportunity during a Sales Call
- The Value Proposition: Getting Your Pitch Right
- Negotiating Well and Going for the Close
- Prospecting: Panning for Sales Gold
- Oscar Saenz's Transcript
- Oscar Saenz's Wallet
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