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- User Authentication
- Paola Defronzo's Credentials
- Paola Defronzo's Wallet
- Expert Insights on Managing & Developing People
- Strategies for the Modern Public Relations Professional
- Creating and editing macros in Excel 365
- Navigating Your Own Emotions
- Creating PivotTables and PivotCharts in Excel 365
- Adding & arranging data in Excel 365
- Navigating the Workplace with Emotional Intelligence
- Referencing data in Excel 365
- Developing Emotional Intelligence
- ITIL® 4 Foundation: The Guiding Principles
- ITIL® 4 Foundation: Service Management Practices (Part 2)
- ITIL® 4 Foundation: The Service Value Chain
- ITIL® 4 Foundation: General Management Practices
- ITIL® 4 Foundation: The Service Value System
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- ITIL® 4 Foundation: Key Concepts
- ITIL® Service Operation Concepts
- Expert Insights on Customer Relationships
- Rapport Building in Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- Preparing and Implementing a Business Plan
- Contact Management & Communication
- COVID-19: A Novel Coronavirus
- Using the Parts of Speech
- Salesforce Lightning 2018: Leads, Opportunities & Accounts
- Salesforce Lightning 2018: Sign-in & Setup
- Paola Defronzo's Transcript
- Paola Defronzo's Wallet
- About Accredible