Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Patrizia Haas's Credentials
- Patrizia Haas's Wallet
- Trust Building through Effective Communication
- Making an Impact with Non-verbal Communication
- Communication Skills
- Communicating Effectively with Customers
- Expert Insights on Time Management
- Become a Great Listener
- Designing a Customer Service Strategy
- Embracing a Customer-obsessed Mentality
- Basics of Customer Service
- Using Active Listening in Workplace Situations
- Do We Have A Failure to Communicate?
- The Art and Science of Communication
- Providing Telephone Customer Service
- Interacting with Customers
- Making the Most of Making Mistakes
- Providing Effective Internal Customer Service
- Facing Confrontation in Customer Service
- Expert Insights on Listening
- Expert Insights on Ethics
- Expert Insights on Accountability
- Listening Even When It's Difficult to Listen
- Expert Insights on Critical Thinking
- Choosing the Right Interpersonal Communication Method to Make Your Point
- Rapport Building in Customer Service
- Polishing Your Skills for Excellent Customer Service
- Customer Service: Generating Effective Solutions
- Customer Service: Engaging with Customers
- Dealing with Customer Service Incidents and Complaints
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Customer Service: Adapting to Your Customers' Cues
- Polishing Your Feedback Skills
- InDesign Fundamentals in Adobe InDesign CC 2015
- Developing a Growth Mind-set
- Patrizia Haas's Transcript
- Patrizia Haas's Wallet
- About Accredible