Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Pawan Kumar's Credentials
- Pawan Kumar's Wallet
- CompTIA Security+: Physical Security Controls
- An Executive's Guide to Security: Understanding Security Threats
- An Executive's Guide to Security: Protecting Your Information
- Microsoft 365 Fundamentals: Understanding Cloud Concepts
- Microsoft 365 Fundamentals: Cloud Benefits & Considerations
- Microsoft 365 Fundamentals: Protecting Your Information
- Microsoft 365 Fundamentals: Microsoft 365, Exchange, & SharePoint
- Microsoft 365 Fundamentals: Windows 10 Enterprise
- Microsoft 365 Fundamentals: Skype for Business, Teams, & Collaboration
- Microsoft 365 Fundamentals: Windows 10 & Admin Center
- Microsoft 365 Fundamentals: Azure AD & Access Management
- Microsoft 365 Fundamentals: Windows 10, Autopilot, & Azure
- Microsoft 365 Fundamentals: Deployment Planning, Azure, & Updates
- Microsoft 365 Fundamentals: Microsoft 365 Purchasing & Support
- Microsoft 365 Fundamentals: Mobile Management & Security and Compliance
- Microsoft 365 Fundamentals: Cloud Services & Principles
- Microsoft 365 Fundamentals: Microsoft 365 Pricing and Support
- Microsoft 365 Fundamentals: Office 365 & Collaboration
- The Guiding Principles of the Service Value System and Continual Improvement Model
- The Service Value Chain and General Management Practices
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- Release, Service Level, and Availability Management
- ITIL® 4 Foundation: Key Concepts of Service Management
- ITIL® 4 Foundation: Introduction
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Key Concepts and the Four Dimensions of Service Management
- Event, Incident, and Problem Management
- Signing in & Setting Up SharePoint 2016
- Working with Communication Sites in SharePoint 2016
- Working with the Newsfeed in SharePoint 2016
- Signing in & Navigating in SharePoint iOS
- Working with the Newsfeed in SharePoint 2013
- Signing in & Setting Up in SharePoint 2013
- Pipeline, Objects, & Formatting
- Commands & Cmdlets
- Aliases & Providers
- Getting Started with PowerShell
- Introduction to Desired State Configuration (DSC)
- Working with SQL PowerShell
- Powershell 4: Administration
- Modules & Customization
- Managing SQL Server
- PowerShell & Exchange Server: Message Distribution
- PowerShell & Exchange Server: Getting Started
- Business Value of the Cloud: Cloud Computing Case Studies
- Communication and Web Protocols
- Polishing Your Skills for Excellent Customer Service
- Expert Insights on Customer Relationships
- Interacting with Customers
- Facing Confrontation in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Designing a Customer Service Strategy
- Customer Service: Discovering Customer Needs
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Strengthening Your Service Skills
- Customer Service: Fostering a Service Mindset
- The Four Tendencies: Understand Yourself For Improvement
- Presentation Mastery Series
- Expert Insights on Email Productivity
- Expert Insights on Adapting to Change
- Expert Insights on Listening
- Expert Insights on Communication Essentials
- Expert Insights on Personal Productivity
- Expert Insights on Discovering Your Strengths
- Expert Insights on Dealing with Conflict
- Expert Insights on Presentation Skills
- Expert Insights on Receiving Feedback
- Adding Graphics to Documents in Word for iPhone
- Adding Graphics to Email in Outlook 2010 for Windows
- Brainstorming Series
- Advanced Tools & Effects in Adobe Illustrator CC 2015
- Expert Insights on Essential Customer Service Skills
- Expert Insights on Call Center Operations Management
- Windows Server 2016 Identity: Active Directory Accounts & Permissions
- Creating a Team Site in SharePoint Online
- Collaborating in SharePoint iOS
- Customer Service: Adapting to Your Customers' Cues
- Controlling Conflict, Stress, and Time in Customer Service
- Communicating Effectively with Customers
- Building Customer Relationships in a Virtual Environment
- Expert Insights on Time Management
- Expert Insights on Being a First-time Manager
- Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Pawan Kumar's Transcript
- Pawan Kumar's Wallet
- About Accredible