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- User Authentication
- Priyashna Chandra's Credentials
- Priyashna Chandra's Wallet
- Expert Insights on Essential Customer Service Skills
- ITIL® 4 Foundation: Service Management Practices (Part 2)
- ITIL® 4 Foundation: General Management Practices
- ITIL® 4 Foundation: Service Management Practices (Part 1)
- ITIL® 4 Foundation: The Guiding Principles
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- ITIL® 4 Foundation: Introduction
- ITIL® 4 Foundation: The Service Value System
- ITIL® 4 Foundation: Key Concepts of Service Management
- Facing Confrontation in Customer Service
- Designing a Customer Service Strategy
- Dealing with Customer Service Incidents and Complaints
- Expert Insights on Call Center Operations Management
- ITIL® 4 Foundation: Key Concepts
- ITIL® 4 Foundation: The Service Value Chain
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Providing Effective Internal Customer Service
- Providing Telephone Customer Service
- Interacting with Customers
- Expert Insights on Customer Relationships
- Communicating Effectively with Customers
- Priyashna Chandra's Transcript
- Priyashna Chandra's Wallet
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