Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Puneet Rastogi's Credentials
- Puneet Rastogi's Wallet
- CGI: DORA eLearning
- CGI Annual Tour F2025
- Measuring Outcomes and Using KPIs
- Detecting and Dealing with Performance Problems
- Boosting Performance with the Employee Appraisal Process
- Recognizing and Addressing Micro-behaviors in the Workplace
- Engaging and Challenging Your Top Performers
- Becoming a DEI Ally and Agent for Change
- Moving from Bias to Inclusion in a DEI Journey
- Workplace Diversity, Equity, and Inclusion in Action
- Establishing AI Guardrails and Governance
- Generative AI and Its Impact to Everyday Business
- Communicating and Engaging Teams and Stakeholders (2021 Update)
- Capturing the Attention of Senior Executives
- CGI Annual Tour F2024: Asia Pacific Global Delivery Centers of Excellence (retired October 2023)
- Agile Stakeholder Engagement and Team Development
- Engaging Stakeholders (2021 Update)
- Adopting an Inclusion Mindset at Work
- Overcoming Unconscious Bias in the Workplace
- Overcoming Your Own Unconscious Biases
- Understanding Unconscious Bias
- Applying Virtual Assistant Technology
- Creating Engagement with Virtual Reality
- Effective Edge Computing
- CGI APAC: Customer Experience Journey
- Using Robots and RPA in the Workplace
- Understanding Augmented Reality in Business
- Connecting with the Internet of Things
- Serving Digital Customers with Omnichannel
- Transforming the Workplace Using Artificial Intelligence
- Exploring Business Process Automation
- Getting Started with Machine Learning
- Implementing a Process Automation Strategy
- Enhancing the Customer Experience with HCI
- CGI: Mastering CGI Engagement Delivery
- Shaping the Customer Experience across Digital and Physical Channels
- Controlling Conflict, Stress, and Time in Customer Service
- Dealing with Customer Service Incidents and Complaints
- Designing a Customer Service Strategy
- Expert Insights on Call Center Operations Management
- Understanding the Digital Customer
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Providing Effective Internal Customer Service
- Rapport Building in Customer Service
- Providing On-site Customer Service
- Customer Service: Strengthening Your Service Skills
- Customer Service: Generating Effective Solutions
- Customer Service: Becoming a Chat Agent Star
- Customer Service: Fostering a Service Mindset
- Customer Service: Discovering Customer Needs
- Conducting an Effective Hiring Interview
- Taking Effective and Professional Notes
- Getting Started with Design Thinking
- Leading an Innovation Culture to Future-proof Your Organization
- Expert Insights on Design Thinking
- Expert Insights on Critical Thinking
- Leading Innovation
- Leadership Insights on Leading Innovation
- Expert Insights on Problem Solving
- Exploring Customer Journey Mapping
- Social Engineering & Related Attacks
- Puneet Rastogi's Transcript
- Puneet Rastogi's Wallet
- About Accredible