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- User Authentication
- Rachel Huston's Credentials
- Rachel Huston's Wallet
- Interacting with Customers
- Aligning Unit Goals and Imperatives
- Creating Effective Social Customer Service
- Expert Insights on Employee Retention
- Trust Building through Effective Communication
- Expert Insights on Call Center Operations Management
- Expert Insights on Customer Relationships
- Rapport Building in Customer Service
- Embracing a Customer-obsessed Mentality
- Customer Service: Engaging with Customers
- Customer Service: Generating Effective Solutions
- Customer Service: Interpreting Customers’ Service Priorities
- Customer Service: Adapting to Your Customers' Cues
- Communicating with Confidence
- Facing Confrontation in Customer Service
- Customizing text & number formats in Excel 365
- Finding and grouping data in Excel 365
- Setting your work preferences in Excel 365
- Formatting cells and ranges in Excel 365
- Printing spreadsheets in Excel 365
- Performing data calculations using formulas in Excel 365
- Ten common tools in Excel 365
- Adding & arranging data in Excel 365
- Working with tables in Excel 365
- Getting started with charts in Excel 365
- Expert Insights on Recruiting and Hiring
- Conducting an Effective Hiring Interview
- Applicant Screening: The First Step in Hiring the Best
- Ensuring Onboarding Success
- Hitting the Recruitment Bull's-eye
- Getting started in Excel 365
- Expert Insights on Time Management
- The Art of Staying Focused
- Make The Time You Need: Get Organized
- Aligning Goals and Priorities To Manage Time
- Sharpening Your Focus to Stay on Track
- Saving Time by Setting Goals
- Managing Your Time So It Doesn’t Manage You
- Expert Insights on Essential Customer Service Skills
- Polishing Your Skills for Excellent Customer Service
- Become a Great Listener
- Providing Telephone Customer Service
- Writing Effective E-mails and Instant Messages
- Making an Impact with Non-verbal Communication
- Maximize Your Productivity by Managing Time and Tasks
- Rachel Huston's Transcript
- Rachel Huston's Wallet
- About Accredible