Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Rafael Zumpano's Credentials
- Rafael Zumpano's Wallet
- Sharpening Your Focus to Stay on Track
- The Art of Staying Focused
- Senso de urgência
- Trilha do Conhecimento CFS Brasil
- Managing Your Time So It Doesn’t Manage You
- Maximize Your Productivity by Managing Time and Tasks
- Trust Building through Effective Communication
- Polishing Your Feedback Skills
- Earning and Offering Trust at Work
- Receiving Feedback with an Open Mind
- Building Rapport through Strong Collaboration
- Enhancing Communication through Listening
- Transparência
- Expert Insights on Receiving Feedback
- Developing a Mindset of Growth and Learning
- Senso de propriedade
- Getting Started with Design Thinking
- Getting to the Root of a Problem
- Leveraging the Power of Analogical Thinking
- Taking Responsibility for Your Accountability
- Expert Insights on Customer Relationships
- Expert Insights on Essential Customer Service Skills
- Verifying and Building on Creative Ideas
- Problem Solving: Generating Solutions
- Foco no cliente
- Respeito
- Controlling Conflict, Stress, and Time in Customer Service
- Expert Insights on Creativity, Problem Solving, and Service
- Developing Emotional Intelligence
- Polishing Your Skills for Excellent Customer Service
- Overcoming Your Own Unconscious Biases
- Understanding Unconscious Bias
- Expert Insights on Listening
- Adopting an Inclusion Mindset at Work
- Working Well with Others
- Como desenvolver uma estratégia de atendimento ao cliente
- Rafael Zumpano's Transcript
- Rafael Zumpano's Wallet
- About Accredible