Site Map - skillsoft.digitalbadges.skillsoft.com
- User Authentication
- Rafal Szymanski's Credentials
- Rafal Szymanski's Wallet
- Developing Emotional Intelligence
- Talent Development and Transformation: Transforming Your Leadership: Session Replay
- Expert Insights on Accountability
- Developing a Personal Accountability Framework
- Service Desk, IT Asset, Service Configuration, and Change Control Management
- The Service Value Chain and General Management Practices
- Becoming an Accountable Professional
- Taking Responsibility for Your Accountability
- Expert Insights on Goal Setting
- CompTIA A+ 220-1001: Working with Peripheral Devices
- Saving Time by Setting Goals
- Synchronize Goals to Optimize Your Team
- CompTIA A+ 220-1001: Network Types
- CompTIA A+ 220-1001: Networking
- ITIL® 4 Foundation: Key Concepts of Service Management
- Six Sigma and Lean: Foundations and Principles
- Building Agile Capabilities in Your Organization
- The Guiding Principles of the Service Value System and Continual Improvement Model
- Event, Incident, and Problem Management
- ITIL® 4 Foundation: Introduction
- Expert Insights on Customer Relationships
- Dealing with Customer Service Incidents and Complaints
- Key Concepts and the Four Dimensions of Service Management
- Polishing Your Skills for Excellent Customer Service
- Controlling Conflict, Stress, and Time in Customer Service
- Facing Confrontation in Customer Service
- Providing Telephone Customer Service
- Rapport Building in Customer Service
- Communicating Effectively with Customers
- Interacting with Customers
- Rafal Szymanski's Transcript
- Rafal Szymanski's Wallet
- About Accredible