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- User Authentication
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- Microsoft Azure Administrator: Subscriptions & AD Tenants
- Microsoft Azure Administrator: Managing Microsoft Entra ID
- CRISC 2023: Authorization
- Certified in Cybersecurity (CC): Physical Access Controls
- CompTIA Security+: Identity and Access Management
- Automation Design & Robotics
- Using Robots and RPA in the Workplace
- Techniques for Big Data Analytics
- Developing an AI/ML Data Strategy: The Data Analytics Maturity Model
- Cloud Data Platforms: Cloud Computing
- Business Value of the Cloud: Cloud Computing Case Studies
- Fundamentals of AI & ML: Foundational Data Science Methods
- Transforming the Workplace Using Artificial Intelligence
- Machine & Deep Learning Algorithms: Introduction
- Fundamentals of AI & ML: Introduction to Artificial Intelligence
- Rapport Building in Customer Service
- Providing Telephone Customer Service
- Communicating Effectively with Customers
- Using Active Listening in Workplace Situations
- Polishing Your Skills for Excellent Customer Service
- Abbreviating, Capitalizing, and Using Numbers
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