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- MD-102: Introduction to Windows Endpoint Administration
- Formatting cells in Excel 365 (2023)
- Microsoft 365 Fundamentals: Understanding Cloud Concepts
- Microsoft 365 Fundamentals: Cloud Benefits & Considerations
- Getting started in Excel 365 (2023)
- Entering data in Excel 365 (2023)
- Managing teams </br> & channels in </br> Teams 2024
- Using messaging, notification, & call tools in Teams 2024
- Getting started in Teams 2024
- Formatting messages in Teams 2024
- Data Loading & Visualization in Power BI: Getting Started
- ITIL® 4 Foundation: Key Concepts of Service Management
- Expert Insights on Being a First-time Manager
- Uncovering and Utilizing Your Talents and Skills
- Signing In & Setting Up in Twitter for Web
- Writing Effective E-mails and Instant Messages
- CLDFND: Cloud Service Models
- CLDFND: Cloud Characteristics
- Contact Tools
- Configuring the Client
- Organizing Email
- Formatting Email
- Calendar Tools
- Illustrating Email
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- Overview of the ITIL® Service Lifecycle
- ITIL® Service Operation Concepts
- Configuring Network & Share Settings
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